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1st Line Support Engineer

2 weeks ago


Stirling, United Kingdom In Technology Group Limited Full time

**1st Line Support Engineer**
**Stirling/Hybrid**
**£19,000 - £22,000**

My client is an MSP that has been successful since they opened their first office over 16 years ago - now after recently opening their 7th office, they're looking to expand their Stirling-based team. There is an award-winning business that now employs over140+ tech wizards and prioritizes the development of its staff to excel the business forward.

**Main Duties**:

- Most of your time will be spent providing remote support to the varied client base, with the rest proving on-site support to clients
- Be the first point of contact for clients - providing a friendly and communicative face
- Working through technical tickets
- Providing technical support in a clear and communicative way
- Be passionate about tech and your goals moving forward

**Tech Stack**:

- Tablet and mobile device support
- Networking
- Active Directory
- Exchange Server
- Office 365

**Company Benefits**:

- 32 Days holiday (with the opportunity to purchase more)
- Private Health Insurance
- Mental Health insurance
- Life Insurance
- Personal Development plan for each member of staff (inclusive of funded training and accreditations)
- Flexible working hours available

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.