Risk Advisor
3 days ago
**Risk Advisor (Danish speaking - 20 hours)**
**Home Based (must be within a commutable distance to our Sunderland HQ due to regular training and meetings)**
As a Risk Advisor, you'll use your sharp analytical skills to protect our players and keep our business safe. You'll be part of the Fraud & Risk Operations team, working within our customer experience department to tackle new challenges and come up with innovative solutions.
You'll be on the front lines of our efforts to keep our players and business safe from fraudulent activity and bonus abuse. You'll use your analytical skills to interpret data from player accounts, looking for any signs of suspicious behaviour. If anything raises a red flag, you'll hold risk interactions with the players in question, exploring and advising as needed.
You'll also play a key role in representing our Denmark function during internal and external audits, ensuring that our processes are up to par and that we're in compliance with all relevant regulations. In addition, you'll be responsible for reporting and completing any administrative duties as directed by the Fraud & CRT Ops manager.
**How will you do it?**
To do all of this, you'll work closely with other operational teams to identify areas of weakness and process improvement possibilities. You'll also undertake thorough and accurate risk assessments when players trigger on internal controls such as DPA's, transaction alerts and reports, behaviour alerts and reports, verification alerts, and requests for enhanced ID and proof of funding.
Finally, you'll keep your finger on the pulse of the industry by monitoring media articles and investigating internal and external SARs. In short, you'll be an essential part of our team, always thinking one step ahead to keep our players and business safe.
**What we need from you**
First and foremost, Danish language skills (both written and spoken) are essential for this role as you'll be working with players based in Denmark. You'll also need to have experience with AML & KYC analysis of players, as well as an understanding of the due diligence required for documents. In fact, you must currently be working in a CRT function or have recent external experience in a similar role. This is essential for the role, as you'll be responsible for identifying and investigating any suspicious activity related to our players.
A strong understanding of the EU Money Laundering Regulations is also necessary, as you'll need to ensure that our business is always in compliance with these regulations.
In addition to your technical skills, you'll also need to have strong interpersonal skills. You'll be responsible for holding risk interactions with players, some of which may involve sensitive topics like vulnerable customers. Your confidence and ability to navigate these conversations will be essential.
Your analytical skills will also be put to the test, as you'll need to be able to digest large amounts of information and present your findings in a clear and concise way. You'll also need to be able to manage multiple tasks simultaneously and proactively manage your own workload.
Finally, you'll need to be confident in using software like Excel, Word, and PowerPoint to perform reporting and administrative duties.
**What comes with the #tombolalife**
We know that having a happy team is key to creating the feel-good factor that helps us be the best we can be as a business, so we offer a competitive range of benefits including the usual stuff like quarterly bonus, pension, and private medical care.
Check out our benefits & perks package here Benefits and perks - tombola
**Who is tombola?**
tombola is a technology company, leading in the online bingo and instant win games market, with an award-winning safeplay approach. We came bouncing into the online bingo world in 2006, but our roots in bingo date way back to the 1800’s. We’ve grown rapidly over the years and entered the world of online slots in 2016 with tombola arcade. We have just embarked on a new chapter becoming part of Flutter entertainment, a FTSE100 company and the world’s biggest gaming company.
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