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THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally. We're powered by a global team of over 10,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it's this DNA that has supported our incredible growth. We're always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you're ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you. **People Advisor** **Based**: Altringham or Warrington. There will be a requirement to be flexible to travel between sites. THG is looking to recruit an HR (People) Advisor to join the UK Operations People team. As a team we are providing a professional HR support service to the distribution and warehousing areas of the business. For this role you will need to be happy working independently to support Managers in our Omega and Icon Operations campuses. The HR Advisor will report into a HR Business Partner and support them in key areas including employee relations cases, data analysis and project work plus support the wider group with HR-related activities. Providing advice and guidance to staff and managers and work with them to ensure they follow processes and procedures. Role Requirements: Employee Relations: - Take responsibility for the management of all core ER cases across business areas including all sickness cases, flexible working requests, performance management plans, grievance and disciplinary processes. - Colleague Welfare / OH referral / Risk Assessments / Amended duties / Capability processes - Provide advice and guidance to colleagues and managers as required - Liaise with the HR Business Partner to ensure appropriate support is provided to THG on complex ER issues - Champion the development of people management skills across the Group. - Management of Parental Leave across business areas. Performance Management - Coach and influence managers from a people perspective, developing their people management/leadership skills and constructively challenging inappropriate behaviours/actions - Ensure all cases of formal performance management are documented and recorded in line with internal audit requirements - Support managers in the Colleague performance management framework and that the correct stages are followed in a timely manner - Involvement in follow up actions from performance ratings and succession planning. Engagement & Development: - Support with creation and roll out of engagement activities - Develop Managers and colleagues in coaching skills and our people processes - Support the delivery of the local induction as required - Delivery of HR module training to internal management team - Support positive ED&I culture within the wider team - Lead the process for site recognition and support the managers in identifying talent and top performers to recognise - Active involvement in the development of the "peak" people team strategy and delivery Stakeholder partnerships: - Manage, support and develop the People Assistants - Work closely with wider People Team (Payroll/T&A/Shared Service/People Data) to ensure an accurate and timely input of all payroll information on to the system in line with deadlines - Work alongside the L&D teams in the creation and roll out of Manager training in line with the Operational requirements - Provide advice and guidance to staff and managers and work with them to ensure they follow processes and procedures - Be involved in weekly planning and agency discussions ensuring that all holiday and absence are logged and tracked accordingly to ensure effective planning for the following week. Data Analysis: - Weekly reviews of ER cases and KPIs, focusing on trends of behaviour and opportunities for development of managers - Work with the Talent business partner to review attrition analysis and exit interviews and associated action planning - Following up on data trends coming out of daily/weekly KPI pack - Work with the Operations team for any organisational change and ensure that all HR systems are updated with the relevant information to ensure accurate payroll updates To be considered for this role you should have the following Skills and Experience: - At least two years HR experience - Experience advising managers and stakeholders on HR policies and procedures - Experience managing HR cases, within warehousing or manufacturing environment is desirable - Strong technical skills and a good working knowledge of current employment legislation - Strong listening and problem-solving skills - Strong relationship building skills - Ability to analyse data and summari
