IT Business Analyst

We are now looking for an IT Business Analyst to join our busy team

The IT Business Analyst role is a key position within the European IT Team. The BA is responsible for managing and refining product change requests, requiring both astute business analysis and advanced communication skills. They will liaise with key businessstakeholders and provide support.

Using your experience of architectural concepts such as APIs and cloud infrastructure, as well as your knowledge of complex business processes, you will undertake technical business analysis, assessing and identifying business and user needs to identifyand implement realistic and cost-effective solutions.

Overseeing all stages of project lifecycles from design, testing, implementation, and the handover to operational teams, you will play a lead role and work closely with technical teams using waterfall and agile methodologies.

You will actively identify emerging trends and share best practice across the team and organisation, allowing Navitas to take advantage of new technologies that enable the delivery of digital excellence.

**IT Business Analyst Duties**:

- Analyse changes required to existing business processes to implement and maintain Navigate modules. Outline proposed processes, rationale for changes, training requirements, estimated timelines for implementation, testing strategy and priorities
- Identify alternative approaches to address issues and take advantage of improvement opportunities. Work with team members to understand potential impact to other system modules and related processes. Validate selected approach with the affected end usercommunity. Document as-is and to-be business process mapping.
- If necessary, develop Change Request documents outlining proposed changes, rationale for and associated benefits of such changes, description of solution and why it was selected over other options for delivery to the Change Advisory Board for assessmentand possible approval.
- Serve as an advocate for Navigate as well as for improved integration and business process reengineering to address out-dated, ineffective, or inefficient business processes with the user community
- Understand the dependencies and inter-relationships between business system processes and modules to improve functional design
- Identify potential risks and anticipated points of resistance and work with stakeholders and other IT staff to mitigate or address the concerns
- Develop training plans and strategy based on the particulars of the change and the groups being impacted

**IT Business Analyst Requirements**:

- Excellent business analytical skills and troubleshooting skills
- Project management experience
- Ability to analyse and assess the functional needs of the business units, documenting business process, gap analysis and change requirements where required
- Ability to work independently, with outstanding communication skills
- Establish and maintain effective working relationships with key stakeholders, both internally and externally
- Ability to travel when required

**Desirable**:

- Familiar with modern Learning and Teaching administration mechanisms
- System implementation experience

**About the Company**:
Navitas is one of the world’s largest and most successful education providers, offering life-changing study opportunities to tens of thousands of students and professionals every year. With 120 institutions in 31 countries and thousands of staff based throughoutthe world, Navitas is a truly global entity and provides outstanding career opportunities to ambitious, talented, and motivated people.
Note that due to the nature of this role, some out-of-hours work will be required, and flexibility is essential.