Events Operations Coordinator

General Overview Reporting to the Wedding & Functions Manager, the Events Operations Coordinator will be responsible for the end-to-end event management of weddings and private events taking place in our venues across Wandsworth, including but not limited to the Pump House Gallery, Bandstand, and Bowling Green in Battersea Park, and Wandsworth Civic Suite. The role will be centered around the operations of our wedding spaces ensuring that health and safety procedures are adhered to when on site. You will also support with selling our wedding spaces and managing enquiries. The Events Team are a very busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves on being the "yes" people and going the extra mile for their clients. We are looking for someone who has previous wedding and venue management experience and is passionate about supporting clients to make sure their event runs smoothly. Someone who is very hands on, willing to set up venues and get stuck in whenever necessary. Detail orientated, highly organised and great at thinking on their feet. **Responsible for**: Sales Providing information about the availability of venues, quotes, and supporting on carrying out site visits Updating Priava with enquiries Supporting the Wedding and Functions Manager to implement the sales strategy Keeping up with income targets set by the Head of Events Operations Manage the delivery of events Ensure the highest standards of service are established, maintained, and improved Develop and maintain strong working relationships with the events team and other key partners at the venue to ensure we are able to successfully execute all events, and that the company's long-term interests are maintained Ensuring all event paperwork is complete and compliant with the requirements of the Event Policy Requesting casual staff to assist onsite and making sure they are fully briefed on the client’s requirements Attending events to provide onsite support and ensuring successful operational delivery Liaising closely with the wider Events Team and other park-based services to ensure that the wider Events/activity programme is coordinated properly Reporting any venue maintenance requests Ensuring all venues are kept to a high standard Manage and undertake projects as required by the Senior Community and Events Manager and or any other senior members of the team in carrying out projects, research or initiatives as requested which are broadly in line with your key responsibilities. Event Production Supporting the Head of Events and Events Team with the delivery of events produced by Enable Assisting with the physical set up and dismantling of events, including the management of contractors, suppliers, vehicles, and stores, and the distribution and return of events equipment as required Admin and Finance Updating Priava with venue bookings and the budget with all recorded income Creating client invoices and liaising directly with the Finance Team as required. Following up on invoices to ensure that all monies owing are settled Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required Achieving targeted income through the careful selection of bookings whilst balancing the requirements of public use venues Carrying out other duties as directed by the Senior Community Events Manager Working Days Due to the operational nature of the role, working days will involve weekends The working pattern will regularly involve antisocial hours, evenings and long shifts. Working Hours 40 hours per week Skills and experience Previous wedding and venue management experience with demonstrable experience of end-to-end events management planning Experience in budget management Competence using a range of office software, including outlook, excel and databases Confidence to work independently and take charge of any situations that may arise Patience and ability to negotiate professionally with suppliers Proactive approach and pride yourself on going the extra mile to create the best customer experience as possible Excellent written skills with a high level of confidence speaking to members of the public, other staff, clients and senior management Ability to communicate effectively and professionally face to face with senior management, other staff, clients and members of the public Ability to work under pressure and meet deadlines effectively Ability to work autonomously under the direction from senior team members Hold a full clean manual UK driving license **Benefits**: 30 days Annual Leave (Plus Bank Holiday) Gym membership Cycle to Work Scheme Life Assurance (3x Salary on death in service) Season Ticket Loan Pension Reward Hub Eye Care Vouchers Weekly Wellbeing hour Training and development opportunities Quarterly all staff events