Fleet Solutions Administrative Assistant

An exciting opportunity has arisen to join the fast paced Fleet Solutions team who manage salary sacrifice schemes.

Full training will be provided.

The main duties of the job include;
- General administration duties relating to the running of a fleet of vehicles via a salary sacrifice scheme.
- Arranging collection and delivery of reallocation cars.
- Handling inbound and outbound calls to/from customers and suppliers.
- Courtesy calls to customers in relation to their vehicle collection.
- Carrying out vehicle appraisals.
- Scanning and maintaining various records including driving licence details, payment information etc.
- Assist in the processing of insurance claims.
- Develop and maintain relationships with key industry personnel, e.g. Vehicle Manufacturers, NHS approved leasing companies, and other key external contacts
- Assist in the handling of any problems/issues relating to the provision of lease cars and the subsequent delivery, maintenance, insurance and payment of, said vehicles.
- Excellent communication skills required when dealing with a wide variety of queries from employees, leasing companies, dealers, insurance brokers and managers/budget holders.
- Assisting with the day to day running of the trusts motorhome rental business.
- Assisting with the day to day running of the trusts pool car scheme(s).
- May be required to travel to collect vehicles, and carry out vehicle appraisals remotely.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Please see the attached job description for further information on this role. However the key tasks will be
- General administration duties relating to the running of a fleet of vehicles via a salary sacrifice scheme.
- Arranging collection and delivery of reallocation cars.
- Handling inbound and outbound calls to/from customers and suppliers.
- Courtesy calls to customers in relation to their vehicle collection.
- Carrying out vehicle appraisals.
- Scanning and maintaining various records including driving licence details, payment information etc.
- Assist in the processing of insurance claims.
- Develop and maintain relationships with key industry personnel, e.g. Vehicle Manufacturers, NHS approved leasing companies, and other key external contacts
- Assist in the handling of any problems/issues relating to the provision of lease cars and the subsequent delivery, maintenance, insurance and payment of, said vehicles.
- Excellent communication skills required when dealing with a wide variety of queries from employees, leasing companies, dealers, insurance brokers and managers/budget holders.
- Assisting with the day to day running of the trusts motorhome rental business.
- Assisting with the day to day running of the trusts pool car scheme(s).
- May be required to travel to collect vehicles, and carry out vehicle appraisals remotely.