Resident Liaison Officer

2 weeks ago


East London, United Kingdom Staff Parteners ReGen Full time

Staff Partners Regen are looking for an experienced **Resident Liaison Officer’s** to join a **maintenance (Kitchen and Bathrooms**) team covering work in East London & surrounding areas.
- Permanent Role (Not Temp or Fixed Term)
- Competitive Salary DOE
- Monday to Friday
- 8AM to 5PM
- Company Car
- Annual Leave
- Pension

**Duties/ Responsibilities**
- Direct/ main contact to manage and liaise with tenant/ customer/ resident across multiple locations
- Attend regular meetings with tenant/ customer/ resident
- Providing excellent customer service
- Ensuring customer care is conducted
- Dealing with any compliant procedures as a point of escalation
- Maintaining databases

**Requirements**:

- At least 2 years’ experience working as a resident liaison officer (RLO)
- Social Housing experience - Ideal
- Excellent communication skills
- Excellent IT Skills
- Ability to work under pressure and meeting deadlines
- Driving Licence

Please get in touch to find out more 020 3983 8455

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£32,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Free or subsidised travel
- Free parking
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: One location



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