Stock Controller

**Important: Assessment/Interview Notice**
Applicants **must be available** for an **assessment and interview on Friday, 30th May 2025 at 11:00 a.m.**
Please **do not apply** if you are unable to attend on this date.

⚫ Language Requirements
- **Fluency in English is essential**:

- **Proficiency in Chinese (Cantonese or Mandarin) is preferred**

⚫ Company Overview

**Wing Yip** is the UK’s leading Oriental food retailer, proudly serving both trade and public customers. With over 35 years of successful operation, we run four retail stores and a Central Distribution Centre, employing approximately 370 dedicated team members. As we continue to grow, we are looking for enthusiastic and driven individuals to join our dynamic team at our newly refurbished **Nechells** store.

⚫ About the Role

This position is based at our **Croydon store** and plays a critical role in managing stock movement and supporting warehouse operations. You’ll be responsible for processing internal orders and inter-branch transfers via our warehouse management system (Korber), while also conducting regular cycle counts across both the warehouse and shop floor.

We’re seeking someone who is **proactive, detail-oriented**, and quick to learn new systems and processes. The role involves working in a **fast-paced environment** and requires **flexibility**, including occasional shift changes and participation in out-of-hours stock counts.

⚫ Key Responsibilities

**Customer Service & Product Management**
- Provide excellent customer service and ensure a consistently high customer experience
- Ensure products are:

- Fully stocked and promptly replenished
- Properly rotated to minimise waste
- Displayed in line with company standards
- Handled with care to reduce damage
- Maintain clear, accurate, and legally compliant pricing
- Follow food safety guidelines for chilled and frozen goods
- Keep workspaces clean, tidy, and well-organised

**Stock Management & Control**
- Maintain accurate stock records and promptly investigate discrepancies
- Identify and address shortages, damages, or incorrect data entries
- Collaborate with store managers and relevant departments to resolve stock issues
- Ensure incoming stock is correctly labelled and stored
- Conduct scheduled and ad-hoc physical inventory (PI) checks
- Manage internal and external stock queries efficiently
- Coordinate collection and return of stock from off-site storage as needed

**Health, Safety & Team Support**
- Comply with all health and safety procedures and report any hazards immediately
- Use equipment safely and responsibly
- Support customers and assist across departments as needed
- Ensure compliance with food safety standards
- Assist with stock replenishment as required
- Carry out any other reasonable duties as assigned by management

**Personal Development**
- Demonstrate a commitment to continuous learning and business knowledge
- Adhere to stock control procedures to maintain inventory accuracy

⚫ Skills & Experience
- Strong attention to detail and organisational skills
- Experience with warehouse systems (Korber experience is a plus)
- Ability to work well under pressure and adapt to shifting priorities
- Excellent communication and teamwork skills
- Flexible approach to working hours and tasks

⚫ About You

We’re looking for someone who:

- Is energetic, reliable, and takes initiative
- Learns quickly and adapts to different tasks and systems
- Works effectively within a team and communicates clearly
- Is flexible with scheduling, including occasional evening or weekend shifts
- Is looking for long-term, stable employment (minimum 12-month commitment)

**Application Note**:
Only applicants who submit an **up-to-date CV** will be considered.

Pay: From £12.71 per hour

**Benefits**:

- Canteen
- Company events
- Company pension
- Employee discount
- Free parking
- Referral programme

Schedule:

- Day shift

Work Location: In person