1st Line Engineer
1 week ago
Our client, a well-established IT Support business is seeking a 1st Line Engineer to join their team on a full-time, permanent basis.
Due to growth, our client is seeking a 1st Line Support Engineer to join their team, working closely with senior members of the team in order to provide a high level of technical support to a broad range of clients.
Key Responsibilities:
- 1st Line support for Windows Desktop, Laptops, hardware and software
- 1st Line support for Office 365 Admin (User Accounts / Licenses / Permissions / Apps)
- Responding to client queries and questions in line with timescales and SLAs
- Provide a high level of customer service to clients at all times, maintaining strong relationships with third parties
Key Experience:
- Strong written and verbal communication skills
- Basic networking understanding including TCP/IP and DNS to support the desktop environment
- Support for Microsoft Windows desktops, laptops hardware and software
- Basic Server administration (User account administration and permissions)
- Office 365
- Microsoft Servers
- SharePoint
This is a fantastic opportunity for a 1st Line Engineer with a minimum of 1 years’ experience in a similar role to join a thriving business who are leaders within their field.
The successful 1st Line Engineer will be working closely with an experienced team while providing a high level of technical support to a broad range of clients.
You will be rewarded with a good basic salary, excellent career progression and a hybrid working policy, with the need to visit the office once per week.
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