Current jobs related to Contact Centre Operator - Motherwell - Pertemps Glasgow Perms
-
Contact Centre Operator
4 days ago
Motherwell, United Kingdom Headlam Group Plc Full timeHeadlam have an exciting opportunity for a Customer Service Specialist to join an inclusive and welcoming team in our busy Sales Office. This full-time role offers an attractive salary and excellent benefits. **Main Duties and Responsibilities**: - Track and follow up customer requests. - Logging customer calls and resolving complaints and escalating to...
-
Contact Centre Sales Advisor
4 days ago
Motherwell, United Kingdom Policy Expert Full timePolicy Expert is a forward-thinking business that loves to get things done. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. We're looking for **passionate** and **self-driven** people to join us...
-
Contact Centre Claims Advisor
2 weeks ago
Motherwell, United Kingdom Policy Expert Full time**What we can offer** - Flexible recruitment process to suit your need - Excellent salary (£21,000) rising to £22,500 after 1 year - Referral Scheme - earn up to £1000 for referring a friend to work here - Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year - Length of Service...
-
Contact Centre Sales Advisor
4 days ago
Motherwell, United Kingdom Policy Expert Full time**The Opportunity** Sales Assistant Salary - £23,000 uplifted to £24,000 after 1 year. Hours - 8 hr shift - Monday to Friday - Weekend Availability ( Our office is open Monday - Friday 8:30am - 7.15pm and Saturday 9am - 1pm, so we have various shifts across these hours ) **This is an exciting opportunity to join our growing successful team!** **Why...
-
Contact Centre Sales Advisor
2 weeks ago
Motherwell, United Kingdom Policy Expert Full time**What we can offer** - Flexible recruitment process to suit your need - Excellent salary (£21,000) rising to £22,000 after 12 months service. - Referral Scheme - earn up to £1000 for referring a friend to work here - Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year - Length...
-
Contact Centre Sales Advisor
2 weeks ago
Motherwell, United Kingdom Policy Expert Full time**What we can offer** - Flexible recruitment process to suit your need - Excellent salary (£21,000) rising to £22,000 after 12 months service. - Referral Scheme - earn up to £1000 for referring a friend to work here - Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year - Length...
-
Contact Centre Sales Advisor
2 weeks ago
Motherwell, United Kingdom Policy Expert Full time**About Us** At Policy Expert we are on an incredible journey. As a customer-focused business, we are committed to delivering outstanding service. Now, we’re looking for individuals to join our expanding team and help us achieve customer-driven results in line with our ambitious goals. **The Role** The primary focus of this role is to engage with...
-
Recycling Centre Attendant
4 days ago
Motherwell, United Kingdom North Lanarkshire Council Full timeA local government authority in Motherwell is seeking individuals to join their recycling centre teams. The role involves promoting recycling, operating compaction equipment, and ensuring compliance with relevant regulations. Candidates should possess strong interpersonal and communication skills and have experience working with the public. This is a...
-
Nightshift Warehouse Operative
1 week ago
Motherwell, United Kingdom M8 Staffing Full timeM8 Staffing have immediate starts available for nightshift Warehouse operatives to join our clients Eurocentral distribution centre. You will be available for an immediate start and ideally able to work 5 night over 7 with a start time of 22.30, You will normally work till around 0930 but flexibility is required. We can offer part time nights and can...
-
Warehouse Operatives
6 days ago
Motherwell, United Kingdom M8 Staffing Full timeM8 Staffing have an immediate start available Warehouse operatives to join our clients busy Eurocentral depot. You will be available to work any day over 7 but where possible we can try and accommodate part time weeks. You will be a good timekeeper, hard working and can work well as part of a team. This role is based within a fast paced distribution...
Contact Centre Operator
2 weeks ago
Our client, who is based within the public sector, has an urgent requirement for Contact Centre Operator. This role will be based in Eurocentral Lanarkshire. The pay rate will be £11.55 plus shift allowance of 19%, £13.74.
This role is Monday to Friday working, with a shift rotation as follows:
1 week working 08:00-16:00
1 week working 14:00-22:00
A basic disclosure Scotland certificate dated within last 12 months is required for this role.
**Job Role**:
- Ensure the accurate and complete recording of information.
- To pass enquiries / complaints made to the Contact Centre to the appropriate person / team for action, quickly and efficiently and in accordance with procedure.
- To undertake basic regulatory support tasks
- To ensure all calls are recorded accurately and are processed in line with current procedures.
- To assist in the management of databases and other records by recording, inputting, and maintaining specific information relating to the duties of the Contact Centre
- To liaise with both external and internal contacts as appropriate in relation to the nature and type of enquiries received.
- Data Entry tasks
**Key skills**:
- Experience with dealing with customers over the telephone essential. Excellent communication skills and a strong customer focus and a good telephone manner. Tactfulness, diplomacy, and confidentiality essential.
- Working in a team.
- Data Inputting / Word processing.
