Customer Service Apprenticeship

2 weeks ago

Dartford, United Kingdom BSS Full time

**Customer Service Apprenticeship**

**Salary**:£Dependant on Experience + Bonus + 22 days holiday plus bank holidays + discounts and access to health and well being advice and support.

**Hours of work**:Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too

**What are we looking for?**

Future leaders of our business are critical to our success and that’s why we’re recruiting new Apprentices who are keen to immerse themselves and work across all areas of our branches with the ambition and desire to build a career with us.

**Who we are?**

We’ve been around a long time and know a thing or two about our sector. Today, we’re the UK’s market-leading distributor of pipeline and heating solutions and are well known for our innovative approach. We’re part of the Travis Perkins Group, recognised as one of the UK’s top employers. That’s why the first thing you’ll notice at BSS is the way everyone pulls together. As soon as you walk through the door, you’ll be welcomed by down to earth people, who are proud of what they do with a determination to succeed and a passion for being the best we can be. It’s the people in the business that are the cornerstone of our success. Work with us and you’ll be joining a valued team where ideas, opinions and contributions matter.

You’ll find opportunities and benefits that make a career rewarding and worthwhile. It’s no coincidence that our average length of service is 10 years. It’s because we do all we can to make BSS a great place to work.

**How we’ll support you?**

Right from the start of your career with us, you’ll be supported in your development. You’ll join our Service and Know How Programme, a 12 month Apprenticeship that will give you tools to be successful in your role. Over your apprenticeship, you’ll explore our safety culture, the products we sell, the services we provide and understand more about our customers.

Through 1:1 coaching and mentoring, you’ve got a fantastic support network that will support you, not only through the apprenticeship programme, but your day to day development.

Over the year, you will build the foundations for your future career as well as gaining a nationally recognised qualification. With apprenticeships covering 90% of our roles, there’s also multiple development opportunities to fast track your career within our Group.

Our Apprenticeships are award winning. In 2022, we were voted as the 11th best employer of Apprentices by Rate My Apprenticeship and 33rd best employer of Apprentices by the Department of Education.

**What you’ll be doing?**

You’ll get exposure across a number of areas within your branch, allowing you to see where your strengths and interests lie. This will vary between talking to customers in our trade counter or speaking to them over the phone. You’ll be working with a team to get our products to the customer safely and efficiently. Everyday will be different and you will get to experience all that a BSS branch has to offer.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.

You be you, it makes us, us.
- #TP/BC/Untiered_

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