Sales Support Coordinator

1 week ago

NewcastleunderLyme, United Kingdom Broxap Ltd Full time

Broxap, a successful private family business and the UK’s market leader in the design and manufacture of shelters, covered walkways, street furniture, litter bins, and playground equipment is looking to recruit dynamic, ambitious and enthusiastic individuals to join its Sales team.

Working within an existing and highly motivated Street Furniture sales teams your duties will include the following:

- Working with the public and private sectors, our client base includes local authorities, the Education sector, architects, and contractors.
- Provide online customers with sales support over the “webchat” medium.
- Provide sales quotations and technical sales advice in a timely manner, responding to all online or webmail enquiries and other “fast-track” sales enquiries
- Sign-off and collate into a monthly report all “web-sales” conversions, to include e-commerce (direct web-sales) and self-generated orders won.
- Constructing written quotations utilising the in-house CRM system as required.
- Ensuring customer receipt of quotation (pre
- and post-quote);
- Support to Sales Order Processing as required - Accurately inputting orders onto Sage business system when required.
- Support to the Trader team as required - issuing RFQs to internal estimators and external suppliers for current product costs, delivery costs and lead times.
- Excellent written and verbal communication skills.
- Meticulous attention to detail.
- The ability to interpret drawings.
- Have the confidence to read through bills of quantities and tender documents.
- Experience of the tender process.
- Strong organisation and time management skills to ensure that time is managed effectively.
- Sales negotiation skills.
- Excellent keyboard skills with experience of in-house database systems and MS Office.
- Ability to work to a high level of accuracy with mínimal supervision.
- Positive, can-do attitude.

**Working Arrangements**:

- Monday to Friday 40 hours
- 25 days’ holiday entitlement, plus 8 bank holidays
- Competitive market salary and company pension scheme
- Discretionary profit share scheme
- Free on-site car parking via secure access-controlled gate
- Free hot & cold beverages, with onsite vending machines for cold drink and snacks

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

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