Customer Service Representative

1 week ago


Shrewsbury, United Kingdom Shrewsbury Resourcing Full time

The first thing to tell you is, there is no call calling

This successful national Insurance Broker is looking for a couple of excellent customer service professionals to work from home, connecting customers with the Consultants in branch.

There is a culture of professionalism at this Broker and of going the extra mile and this is the attitude they are looking for in everyone that joins the business - they always strive to do their best for their customers and, as a company, always want to develop their staff so they can achieve their full potential.

**The role**

This Work From Home role (you **do** need to live locally to Shrewsbury)) involves picking up hot leads from customers that have already requested contact. You will speak to these customers shortly after they have submitted an enquiry and will offer them the opportunity to speak directly with a Consultant in branch.

This role could suit you if you’re from a telemarketing, lead generation, sales or customer service profession - anyone that enjoys dealing with people and ensuring they experience exceptional customer service and care.

**Offered in return**
- Full time or part time (15 - 40 hours pw to suit you)
- Permanent contract
- Hourly rate - up to £12ph
- Laptop, mobile phone etc supplied
- 22 days annual leave (pro rata)
- Lots of benefit & discounts

**Job Types**: Full-time, Part-time, Permanent

**Salary**: Up to £12.00 per hour

**Benefits**:

- Gym membership
- Life insurance
- Private medical insurance
- Store discount

Schedule:

- Monday to Friday



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