French Customer Service Advisor

5 days ago

Newcastle Upon Tyne, United Kingdom Zenith People LTD Full time

We are currently working on behalf of our client who are a leading business in the commercial sector. Due to recent growth, they are now looking for French Customer Service Advisors to join their team.

**Key responsibilities**:

- Handling inbound calls from consumers and distributors
- Resolving queries and keeping customers updated on the status of their enquiry
- Processing inbound promotional claims accurately and efficiently
- Making effective use of down time by assisting colleagues with other tasks
- Setting an example to the team with a positive and professional attitude, delivering the highest level of customer service at all times
- Fulfilling any other ad-hoc duties
- Ability to speak and write in French to a native level
- Experience within a Customer Service environment (preferred, but not essential)
- Experience with Microsoft Office products (e.g. Outlook, Excel)
- A passion to go above and beyond for customers
- Self-motivated and a professional attitude
- Excellent interpersonal and communication skills
- Flexible and highly motivated

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