French Speaking Customer Service Advisor

5 days ago

Newcastle Upon Tyne, United Kingdom Kelly Services Full time

**French SpeakingCustomer Service Advisor** / **Working from home** / **£21450**
Hours: Monday to Friday 7.45am to 4.15pm
Our client is looking to appoint a **French Speaking Speaking Customer Service Advisor**. Due to our continued business success, we are looking to strengthen our team of **Customer Service Advisors** for our leading consumer product company specialising in Beauty and Grooming, Household care products and Health and Wellbeing.
Key Responsibilities:
You should be prepared to handle these contacts in an empathetic manner whenever necessary and to ensure that the customer is fully satisfied at all times.
Every call will be a different challenge, so you will need to have the ability to effectively control the call, calmly and positively, with active listening, and effective questioning skills, combined with a persuasive style and strong product knowledge, youwill provide the first-time resolution of every call, ensuring a positive customer experience.
To provide such support, we are seeking articulate individuals who are confident communicators.
**French Speaking** Speakers with **customer service** experience and IT literate.
You'll have the opportunity to progress within a range of our teams such as Chat and Social Media. We also offer recognition schemes and discounts on top retail brands which are just a few of the benefits on offer.
Interested? Click on apply

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