Ward Clerk

4 days ago

London, United Kingdom Imperial College Healthcare NHS Trust Full time

Are you an organised and customer-focused individual with excellent communication skills?
We are seeking a dedicated Band 2 Admin Clerk to join our dynamic team. This vital role involves providing outstanding clerical and reception services to ensure the smooth running of the ward and a positive experience for patients and staff alike.
**What We’re Looking For**:
A proactive individual who can effectively manage workloads and respond to queries professionally.
Strong organisational and communication skills, with the ability to liaise effectively with the multidisciplinary team.
Attention to detail for accurate data entry and handling of confidential information.
Experience in a customer service or administrative role, ideally within a healthcare setting.
Basic IT skills and a willingness to learn Trust systems quickly.
**What We Offer**:
A supportive and inclusive working environment where your contribution will make a real difference.
Opportunities for training, development, and career progression.
The chance to work as part of a passionate team dedicated to delivering exceptional patient care.
Please review the JD for more information.
Act as a courteous and efficient first point of contact for patients, visitors, and healthcare professionals.
Accurately input and maintain patient information using Trust systems.
Plan and prioritise clerical workloads to meet deadlines and support ward operations.
Arrange transport and outpatient appointments as needed, in line with patients’ care plans.
Maintain medical records and ensure all documentation is readily available for ward use.
Operate and maintain IT and office equipment, ensuring they are functional for daily tasks.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.

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