HR Administration Lead

Overview:
The HR Administration Lead is responsible for overseeing, as well as providing, an end-to-end administration, HRIS and reporting service to the HR Business Support Team. Managing the HR Administrators and working closely with the Head of HR Business Support, the role is pivotal in ensuring the team’s activities are efficiently allocated and completed with service excellence, a high level of accuracy and timeliness.

The role will be responsible for managing the team’s day-to-day administration, as well as all annual, ad-hoc and project related activities and you will act as the super user for the HRIS (CIPHR). You will support the wider HR Team with the delivery of projects, taking the lead on HRIS related elements, to ensure HRIS are utilised to their fullest and provide maximum efficiencies.

The role will involve building relationships within the business to ensure that a high standard of support is provided. You will act as an Employee Champion, driving efficiency and engagement while reflecting the firm’s culture and values.

**Responsibilities**:
The responsibilities listed below are intended to be a broad but not exhaustive list.
- Working closely with the Head of HR Business Support, gather a comprehensive understanding of priorities and projects to ensure efficient allocation of HR Administrator resource, while maintaining business as usual operations.
- Lead on all day-to-day and cyclical administration and reporting processes, including annual salary reviews, promotions, and year end processes.
- Lead, manage and develop the 2 HR Administrators: undertaking regular reviews, driving excellent customer service and technical standards of work.
- Act as the super user for the team's HRIS (CIPHR), maintaining an up-to-date working knowledge and sharing with the team as appropriate.
- Lead on the effective coordination of the monthly payroll process in conjunction with the third-party provider.
- Involvement in key HR projects, leading on HRIS elements, to support strategic initiatives across the team as required.
- Work with the wider HR Team to ensure firmwide HR data is accurate at all times, leading on regular data audits, and key people data analytics is reported firmwide.
- Oversee and collate information for annual compliance procedures e.g. bulk renewal of Practicing Certificates.
- Oversee management of HR Team mailbox, allocating work and ensuring timely response rates.
- Lead on proactively identifying, developing and implementing improvements to all HRIS and procedures to enhance efficiency.
- Support with firmwide communications across multiple platforms to promote HR updates and initiatives.
- Support the HR Team with any other ad-hoc or regular requests as they may arise.

Essential & Desirable Criteria:

- Experience of working within an operational HR administration role is required, with an excellent understanding of a variety of HRIS, ideally CIPHR or similar.
- Excellent understanding of end-to-end HR Administration and best practice is essential.
- A clear ability to manage and prioritise a complex and changing workload, whilst maintaining high attention to detail and consistency at all times.
- Ability to provide clear management and direction to the HR Administrators.
- An ability to identify and understand issues, errors, and concerns swiftly and accurately to resolve problems.
- Professional approach with excellent communication skills, that will ensure success and command instant credibility.
- A strong team orientation, with the ability to act on own initiative and work independently with minimum guidance.
- Advanced IT skills with experience of HR databases, Outlook, Excel and Word.
- Maintain complete confidentiality at all times.