Front of House Staff Member

6 days ago

Betwsycoed, United Kingdom Zip World Full time

**A little bit about Zip World**

At Zip World our aim is to create extraordinary experiences for our customers, and our staff. Whether you’re working as an instructor, on check-in, or at one of our restaurants, every day you will be helping to make peoples experiences with Zip World ones to remember.

**You will be working in our front of house team, your responsibilities will include**:

- Checking customers into adventures
- Upselling adventures
- Helping with Customer enquires

You will need a friendly personality coupled with a positive attitude and enthusiasm in abundance to deliver a lasting impression, ensuring guests have an extraordinary experience.

Energetic and enthusiastic with the ability to work with other colleagues in a dynamic working environment

To be able to get to site - which may mean having your own transport as some of our sites are remote without public transport links

**What you’ll receive in return**

Zip World is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:

- Comprehensive training and support to succeed in your role
- Company pension scheme
- Flexible working patterns
- Easy to use staff app to access rota’s/extra shifts and holiday requests
- Free employee assistance programme
- Mountain Equipment uniform
- Free and discounted access to all Zip World adventures
- Staff discounts at Zip World food & beverage outlets
- Branded clothing discounts
- Incentives and discretionary bonus payments
- Regular and fun social events throughout the year

Over 21 - £12.21

1 8 to 20 - £10.54 per hour

Under 18 - £9.45 per hour

**Qualifications**
- Excellent customer service skills
- Strong communication abilities
- Ability to work in a fast-paced environment
- Team player with a positive attitude
- Experience in hospitality or food service preferred
- Basic point-of-sale system knowledge
- Flexibility to work varied shifts, including weekends and holidays

**Job Type**: Zero hours contract

Pay: £9.45-£12.21 per hour

Expected hours: 1 - 40 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Betws-y-coed LL24 0HA: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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