Sales Administrator

**Do you want to be part of a unique community who are currently on an exciting journey of growth and change? We’d love you to join us at DDC Outsourcing Solutions**

We have an exciting opportunity to join DDC OS as a Sales Administrator. Reporting directly to the Director of Business Development, you will provide support to the wider Sales & Marketing team.

Working hours are Monday-Friday 9am-5:30pm - 37.5 hours per week.

This is a home-based role with frequent travel to our offices based in Worksop, Corby, Birmingham & Sheffield, along with travel to our clients which may include limited international travel. It’s desirable that you are based within a commutable distance of one of our offices, but this is not essential.

**We will give you**:

- A starting salary of £24,000-£26,000 dependent on experience
- 28 days holiday per year, with more days earned for continued service
- Enrolment to the DDC Wellbeing programme that offers physical, mental, and financial support (Death in Service, GymPass access, access to professional financial advice)
- Enrolment to a contributory pension scheme (starts after 3 months)

**Responsibilities**
- As a Sales Administrator you will be responsible for the administration of new sales and new business activity which will include the following:_
- Maintain the internal sales CRM, ensuring the sales pipeline management process is being adhered to
- Regular reporting on the sales pipeline and new business activity
- Maintenance of the Sales & Marketing SharePoint
- Supporting the administration and creation of bid management
- Qualifying and assisting new business sales enquiries and handing them over to the relevant Business Development Manager
- Support with lead generation by converting MQL’s (Marketing Qualified Leads) to SQL’s (Sales Qualified Leads)
- Understand varying requirements of customers and offer initial sales support, working collaboratively with the relevant Business Development Manager
- Work closely with marketing to ensure all sales content is relevant and meets the requirements of the Sales Team
- Work alongside the wider team to support event management from a sales perspective
- Manage your time effectively to complete workload and meet deadlines
- Create, maintain and promote a productive and supportive relationship with all colleagues
- General administrative tasks for the Sales & Marketing Team

**What do you need?**
- At least 1 year of administrative experience (preferably in sales administration)
- You must have excellent organisations and time management skills
- The ability to create and maintain accurate and accessible documentation
- Able to analyse results, identify and explain variance from targets
- Comfortable working towards KPI’s
- Previous experience of using a CRM system, preferably Hubspot
- Strong verbal and written communication skills
- You will be able to identify future business opportunities
- Self-motivated with the ability to work on your own initiative
- A proficient user of IT systems with good working knowledge of Microsoft Office
- Previous experience of working in a Contact centre or BPO environment would be an advantage

Our strongest asset is our people. We understand the importance of this - after all, ‘fun’ is one of our core brand values. We promote a friendly work culture with both team and individual incentives and support our working family with excellent training and continuous coaching to help you succeed in achieving your targets.

**About the company**

With over 30 years of experience DDC Outsourcing Solutions, part of The DDC Group, is a highly experienced provider of business processing and customer experience services. Our transformational solutions continue to be delivered across the globe, from the UK to Bosnia, the Philippines and beyond. Our global, multilingual, highly skilled workforce power many leading brands.