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Office Administrator

2 weeks ago

Worksop, United Kingdom SVS Frame Tech Full time

**SVS Frame Tech** is a leading manufacturer of high-quality Aluminium Windows and Bi Fold Doors. Our business is rapidly growing due to our high-quality products and unbeatable service. We pride ourselves on being reliable to our trade customers and our aim is to help them grow their businesses.

At **SVS Frame Tech** we want our employees to be happy and enjoy their work as we know our employees are the core of our business.

**Position Available**

We now have an exciting opportunity for a **Office Administrator** to join our team.

**What you'll be doing**:

- Answering phone calls and providing information to customers on product information, our process, delivery updates etc.
- Ensure customer portal is kept updated with customer details & sending required brochures and marketing material to existing and prospective customers.
- Follow up on sales quotations.
- Place purchase orders for materials and supplies.
- Contact potential new trade customers to secure new business.
- Organise and manage delivery and couriers for products delivery.
- Update sales reports in Excel.
- Provide admin support as necessary i.e. diary management, sharing customer information & requests etc.
- Create sales invoices in XERO and send to customers.

**Requirements**:

- At least 2 years proven experience within a customer service / sales and marketing role or similar
- A proficient & professional telephone manner and be customer service driven
- Excellent attention to detail and planning skills
- Ability to effectively handle multiple tasks in a fast paced changing environment
- Be self-driven and ability to organise own workload and priorities

You will have:

- Ability to work effectively as part of a team and also alone when necessary.
- Ability to learn about our aluminium windows and doors products.
- Have a positive attitude, and a strong work ethic
- Sales expierence is essential.
- Monday
- Friday, 8:00 - 4:30.

Other information:
**Benefits**:

- Career progression and personal development
- Shopping Discounts
- Workplace Pension
- Bonus Schemes
- 28 days annual leave

Thank you for your interest in working with us at **SVS Frame Tech**. If you feel this role is right for you and you have the required experience for this role please send your CV with a short note explaining your most relevant experience and we will be in touch.

**Salary**: £10.50-£13.00 per hour

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Experience**:

- administration: 1 year (required)
- customer service: 1 year (required)

Work Location: Hybrid remote in s81 9lb

Reference ID: Sales office admin