Investor Service Associate
4 days ago
The Investor Service Associate join the clients growing business to provide support to our Investor Services team, currently a team of 4 people but set to grow in the immediate future. The role requires a consistently high standard of work and excellentattention to detail. This is an exceptional opportunity to gain exposure to a variety of aspects of an expanding Asset Management business and really add value to a busy and energetic team.
**Client Details**
The client is a financial services business which is an award-winning investment manager, and a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors
**Description**
The key duties for the Investor Service Associate are as follows:
- Producing and distributing scheduled investor/adviser communications such as valuation statements, product reports, investment or divestment notifications, etc.
- Processing of legal documents for investors and their estates, along with standard Know Your Customer (KYC) and Anti-Money Laundering (AML) checks
- Maintaining electronic client records in an orderly and comprehensive manner across multiple systems and third-party partners
- Assist with training junior staff members and new joiners
- Undertake regular review of Investor Services manuals as submit revisions where needed
- Ensure that any material issues are reported to the team manager in a timely manner
- Oversee and/or assist junior members with resolving operational incidents and client complaints
**Profile**
The pre-requisites for the Investor Service Associate are as follows:
- Strong academic record
- Some experience in an Asset Management/Financial Services role would be beneficial
- Excellent knowledge of Word, Excel, PowerPoint and Outlook
- Experience of dealing with clients in a professional and confidential manner
- 2+ years in financial services
**Job Offer**
Office in the City of London-hybrid working
Excellent culture, benefits and training
Competitive salary of £28,000-£35,000 plus bonus
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