Security Officer Band 3

The post holder will be responsible for providing a comprehensive security service to the Trust, therefore, protecting patients, visitors, staff and assets against all acts of crime and other risk.

The Post Holder must hold a full (clean) UK driving license, as the role will include some driving.

You will also be required to use appropriate skills to diffuse and de-escalate aggressive behaviour and physically assist in the physical intervention of violent and confused patients. Some of the duties will include:
To patrol either on foot or in a vehicle the areas specified in departmental standard operating procedures.

To respond to calls for incidents with visitors who are being verbally or physically abusive, disruptive or committing a crime.

To respond promptly to all fire alarm calls, taking action to resolve alarms as quickly as possible with least disruption.

To support the Site Manager in all facilities related issues during the out of hour’s periods.

To provide a confidential and discreet service to all service users at all times.

Medical services have been delivered on the Whittington Hospital site for over 500 years. On 1st April 2011, Whittington Health was launched as a new Integrated Care Organisation (ICO) comprising The Whittington Hospital NHS Trust, NHS Islington and NHS Haringey. The Whittington and the community health services in Islington and Haringey are award winning organisations, delivering acute and community based health services to a population of 443,000 people.

The organisation is the biggest employer in the area, with over 4,500 staff; delivering healthcare not only on the acute hospital site which has 420 beds, but also from a variety of other community based health centres and through visits to patients homes across the boroughs to address the health needs of the local population. Whittington Health also works with other health, social care and voluntary sector partners to support patients and service users from their initial appointment whether it be with a community health team or at the hospital, all the way through to treatment and tailored after care.

We are one of the three main teaching campuses for the Royal Free and University College Medical School.

Our ICARE (Innovation, Compassion, Accountability, Respect and Excellence) Values not only help us shape what we do, but also how we do it and why. They are fundamental to the way we do business and care for our patients.

We are looking for an enthusiastic team player to join our well established Security Department.

As a Security Officer your time will be spent working within the Whittington Hospital main site with occasional work at other Trust sites.

The successful applicant will need to be able to cope calmly and effectively with both routine and emergency situations, be a compassionate, professional and courteous individual.

The role involves many different duties and requires you to be able to adapt to dealing with difficult situations and be sensitive to the fact that you are operationally working in a busy hospital environment. You will also be required to use appropriate skills to diffuse and de-escalate aggressive behaviour and physically assist in the physical intervention of violent and confused patients.

We are looking for individuals who are self -motivated and enjoy working in a very busy and rapidly changing environment. You will require excellent organisational skills, be able to prioritise your own workload and work well under pressure.

The successful applicant will be part of a 6 person team and will work a 4 on 4 off shift pattern (including nights, weekends & bank holidays) As part of the team you will be protecting people and property, detecting and preventing crimes while providing a reassuring presence to our staff, patients and visitors.

Previous security experience in a large and diverse organisation would help but other transferable experience would also be considered. A full driving licence is essential as is the ability to communicate clearly both verbally and in writing by making reports and undertake a range of tasks using computer software. The offer of employment is pending the successful completion of the trust approved control and restraint / officer safety training.