Business Support Officer

6 days ago

Preston, United Kingdom Max Emerald Ltd Full time

**About the Role**

**There is a requirement to work 2 days in the office and remaining 3 days can be worked remotely from Home.**

**Please note this is a temporary full time (37Hr) position for 2 months initially.**

Business Support officer will provide direct business support for education and children's services working closely with Operational staff, managers and customers in a highly sensitive environment

**Job Purpose**:

- To provide direct business support for Education and Children's Services working closely with operational staff, managers and customers in a highly sensitive environment.
- Under supervision maintain, update and extract information from systems.
- Assisting with the collection and collation of information relevant to the Service.

**Accountabilities and responsibilities**
- Ability to deal with confidential information tactfully and with discretion, accuracy, and attention to detail
- Provide business support for meetings, which could include arranging dates, room bookings, preparing agendas, or note taking as appropriate
- Competent in working with Outlook and Microsoft Office packages
- General office duties including scanning, printing, maintaining electronic filing systems
- Assisting with duties in relation to ordering goods, invoices and payments as appropriate
- Assisting with the collection and collation of statistics, data or other Management Information
- Managing your own workload in order to meet required deadlines with supervision as required
- Undertake other similar duties/responsibilities as required and appropriate to the grade

**Skills, Knowledge and Experience**
- 4 GCSE's A-C or 4-9 including English and Maths or equivalent academic qualification
- Experience of supporting people/customers either face to face or virtually
- Clear verbal, electronic, and written skills of communication.
- Customer service skills, face to face and remotely, including de-escalation and resilience in a challenging environment.
- Computer literacy, advanced knowledge of relevant software and systems and drive to explore emerging technology.
- Basic continuous improvement methodology and a curious mindset.
- Thorough knowledge of document management processes and associated legislation for information security.
- Ability to maintain a high degree of quality and accuracy in all work
- Good time management skills and the ability to prioritise work for self and others.
- Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience.
- Ability to maintain filing systems

**Job Types**: Full-time, Temporary contract
Contract length: 2 months

**Salary**: £9.99 per hour

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Do you have proven experience of planning and delivering work programmes ?

**Education**:

- GCSE or equivalent (required)

Work authorisation:

- United Kingdom (required)

Reference ID: RQ637680

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