Medical Records Shift Lead-37.5 Hours

**Medical Records Shift Lead | Competitive Salary plus excellent benefits | Spire Norwich Hospital | Full'“Time 37.5 hours per week. Predominantly Monday-Friday, possible Saturday working if required.**

**Hours would be between 07:00-20:00 5 days a week 7.5 hours per day.**

Spire Healthcare's Norwich Hospital have an exciting opportunity for a Medical Records Shift Lead to join our team on a Full Time and Permanent basis.

To act as Shift Lead in the Medical Records department in order to contribute to the customer services processes by maintaining an efficient medical records system whereby all patient paper records are filed accurately, stored securely and can be easily retrieved and traced.

At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We're committed to looking after people, both patients and colleagues.

**Duties and Responsibilities**
- To maintain efficient, well organised medical records department co-ordinating training and organising staffing levels to ensure control of departmental.
- To ensure that all medical records are collated correctly and filed accurately and available for use as needed within the hospital environment.
- To comply with any requests for the retrieval and delivery of records '“ including medico-legal requests.
- To maintain an effective tracking system for medical records.
- To ensure that lists for out-patient clinics are up to date and reflect current/day to day activity within the hospital clinics/admissions and are delivered to the department prior to the clinic/admission.
- To oversee timely preparation of all records and paperwork related to an out-patient clinic ensuring that files are securely prepared and checked pre-issue.
- To comply with all hospital policies.
- To attend all mandatory training courses and others where required
- To carry out any other appropriate duties e.g. audits etc. that may be requested by line management/governance according to required timescales.
- To assist with requests for information from organisations outside the hospital in accordance with the Data Protection Act guidelines
- Prepare patients file for Ward and deliver to Ward.
- To assist in the ordering of medical records from off site using web based ordering system and to supervise archiving of patient records in accordance with legislation.
- Maintain on-site records in order to ensure availability for agreed timescales dependent upon patient type (e.g. 3 months or longer as applicable to patient type).
- Co-ordinate month end record archiving to NDC ensuring all are traceable within the electronic system (bar-coding for transfer to NDC).
- Assist with patient requests for notes.
- Informs line manager and complete adverse events /near miss form when needed.

**Who we're looking for**

Essential
- Someone who is highly organised and accurate and works well to tight deadlines
- Experience working in a similar environment would be beneficial but by no means necessary as full training will be provided
- Must be a good communicator and have good computer literacy
- Someone who works well as part of a team

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- '˜Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We're committed to looking after people, both patients and staff. Join us, and you'll receive a warm welcome.

**Who are we?**:

- A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

About the Team: Spire Norwich Hospital is part of the UK's most respected private hospital groups who strive to make a positive difference to patients' lives through outstanding personalised care. We provide a full range of treatments and offer fast access to expert healthcare, from consultations, diagnosis, procedures, treatments and aftercare.