Patient Administrator Main Reception

**Patient Administrator | Competitive Salary plus excellent benefits | Spire Norwich Hospital | Full-Time 37.5 hours per week.**

**We are looking for a Patient Administrator to join our friendly Reception team here at Spire Norwich. This role will suit someone who would like a challenging and busy role with plenty of variety.**

**This is a full-time and permanent position, with working hours operating on a shift pattern for the department. Working hours will be 37.5 hours covering 5 shifts per week between the hours of 6am - 8pm Monday to Saturday, and 6am - 8pm on Sundays. Flexibility will be required to work alternate Saturdays and alternate Sundays.**

Spire Norwich Hospital holds a long-standing reputation for providing high quality, comprehensive private hospital care. Our facilities are excellent and the hospital is staffed by a valued team of highly skilled professionals. We have 4 theatres, 2 wards, comprising of 50 beds, and deliver a range of outpatient services through our busy and dynamic outpatient and diagnostic imaging departments providing a progressive and stimulating environment for our highly motivated team.

**Duties and Responsibilities**
- Welcoming, registering and directing patients, consultants and hospital teams as required, to the hospital
- Processing in-patient/out-patient charges, including the accurate collection of credit card details
- Booking follow up appointments
- Taking payments for patient invoices
- Managing the hospital switchboard
- Undertaking various clerical duties
- Maintaining confidentiality of all information

**Who we're looking for**

Essential
- Someone who is highly organised and accurate and works well to tight deadlines
- Experience in a similar environment would be beneficial but by no means necessary as full training will be provided
- An excellent communicator
- Experienced in using an in house computer software package
- A team player confident in interacting across a diverse range of people

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- '˜Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

We commit to our employee's well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, _**_it's more than just treating patients; it's about looking after people.
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About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We're committed to looking after people, both patients and staff. Join us, and you'll receive a warm welcome.

**Who are we?**:

- A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

About the Team: Spire Norwich Hospital is part of the UK's most respected private hospital groups who strive to make a positive difference to patients' lives through outstanding personalised care. We provide a full range of treatments and offer fast access to expert healthcare, from consultations, diagnosis, procedures, treatments and aftercare.