Trainee Internal Salesperson

_Trainee Internal Sales Person _
We have an exciting opportunity for a Trainee Internal Sales Person to join our well-established Sales team at Monkhouse and Brown in Dunston, Gateshead. We will support you in becoming fully trained in a range of commercial processes: Sales, Customer Service and Account Management. With the support of a small friendly team, the aim is for our trainee to progress to be an experienced Sales Person once the required training is complete.

Who are we?... Monkhouse and Brown are part of Hall & Pickles, who have for 2 centuries supplied steel throughout the UK. Today we hold a comprehensive range of general steel and strip mill products with full stock coverage of popular sizes in all major product groups. We are renowned for stocking the widest range of re-rolled and hollow section products in the UK. Our company sets the highest quality and customer service standards to ensure maximum customer satisfaction. These involve meeting national, European and international standards, plus ISO 9001:2008 accreditation.

**MAIN ROLE & RESPONSIBILITIES**
- Build, develop and maintain good working relationships with existing customers, responding to requests efficiently and courteously.
- Gather market and customer data/information.
- Prospect for new business by contacting potential customers and promoting the benefits of making purchases with Hall & Pickles as opposed to other companies.
- Negotiate terms of an agreement, closing sales and variations in price, delivery and specifications.
- Liaise with suppliers to check on the progress of existing orders.
- Check quantities of goods in stock.
- Record sales and order information using Company systems.
- Make accurate, rapid cost calculations and providing customers with quotations.
- Sales and Goods Inwards administration.
- Understand and aim to meet the individual needs of each customer.
- Carry out prompt calls to develop and expand business with existing customers.
- Carry out pro-active sales calls to prospective customers, including cold calling and pitching products, whilst maintaining a good working relationship with new contacts
- Promote current and new product lines to prospective and existing customers.
- Process customer orders and follow up on quotes, outstanding orders, etc.
- Liaise with customers, successfully resolving any potential issues and increase sales revenues as appropriate.
- Provide high levels of customer service to achieve customers complete satisfaction.
- Once trained, work to exceed KPI’s set and personal sales targets.
- Enthusiastic outlook and willing to learn about the industry and all aspects of the role.
- Previous sales admin/telesales experience is an advantage.
- Ability to use own initiative and work independently.
- Evidence of being an adaptable and a collaborative team player.
- Numerate, with good IT skills
- Good general education with a minimum, of 5 GSCE Pass Grades, to include Maths & English, and 2 A levels. (Desired).
- Good communicator (written/verbal) with a personable, professional manner.
- Demonstrates ambition and a desire to succeed.
- Computer literate (MS Office), with good analytical skills.

**Starting Salary**: £18,000 - £20,000 (depending on skills/experience brought to the role)

Salary reviewed annually with increases applied in line with experience gained

Performance Bonus Scheme, (margin based). Bonuses are paid on management discretion, once training is complete and on achievement of pre-agreed KPI’s.

**Hours of Work**:35.75 per week - Monday to Thursday 08.45am to 5.00pm. Friday 08.45am - 4.30pm. (Breaks are unpaid).

**Benefits**:

- 25 days Holiday per annum (+ Bank Holidays)
- Company Pension Scheme. (Matched Contributions).
- Healthcare Plan and Life Assurance (Following completion of successful Probation Period).

**Benefits**:

- On-site parking

**Salary**: £18,000.00-£20,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

COVID-19 considerations:
We follow all current Government COVID-related guidance

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Telesales / Sales: 1 year (preferred)

Work Location: One location

Reference ID: MBsales/KK/240622