Office Administrator

1 week ago

Derby, United Kingdom Flow CYPS Ltd Full time

**About Us**

We are a growing supported accommodation service providing safe, stable, and nurturing environments for young people aged 16-17 as they move toward independence. Our work is trauma-informed, relationship-based, and centred on helping young people feel valued, heard, and supported.

We are now looking for a compassionate, organised, and detail-focused **Administrator** to join our team. This is a rewarding role where your work will directly contribute to improving young people’s lives.

**The Role
- Based in Derby City Centre**

As our Administrator, you will play a key part in ensuring the smooth running of the service. This includes supporting the management team, maintaining accurate records, coordinating with professionals, and helping ensure we meet Ofsted’s Supported Accommodation Quality Standards.

While you will not be providing direct support to young people, your work will be essential in helping us deliver safe, meaningful, and high-quality support.

**Key Responsibilities**
- Maintain accurate case records, incident logs, and safeguarding documentation.
- Support the Registered Service Manager with rotas, training records, and compliance tasks.
- Prepare documentation for professional meetings, reviews, and inspections.
- Coordinate communication with social workers, police, health professionals, and external agencies.
- Assist in updating support plans and administrative documents for young people.
- Maintain secure filing systems, digital and paper, ensuring confidentiality at all times.

**About You**

We are looking for someone who is:
**Essential**
- Highly organised with strong attention to detail.
- Experienced in administration (social care, education, or health preferred).
- Able to handle sensitive information discreetly and professionally.
- A clear, confident communicator, both written and verbal.
- Comfortable using IT systems, Microsoft Office, and case recording tools.
- Able to record information factually and in a trauma-informed, non-judgemental way.
- Calm, approachable, and able to work well as part of a team.

**Desirable**
- Knowledge of safeguarding principles.
- Experience working with looked-after children or vulnerable young people or have transferable skills.
- Familiarity with Ofsted Supported Accommodation Regulations.
- Experience coordinating multi-agency meetings.

**What We Offer**
- A supportive and inclusive working environment.
- Full training, including safeguarding and trauma-informed practice.
- Opportunities for professional development and career progression.
- Regular supervision and access to ongoing learning.
- The chance to make a real difference in young people’s lives.

**How to Apply**

Please submit your CV covering from age 16 to date without any gaps. Also provide a brief supporting statement outlining why you are suitable for the role.

Indicate the earliest start date.

**Job Type**: Part-time

Pay: £12.21-£14.00 per hour

Expected hours: 24 per week

Work Location: In person

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