Customer Service Advisor

13 hours ago


Exeter, United Kingdom Cathedral Appointments Ltd Full time

**£21,500 | Hybrid working model | Great Benefits**

Do you have a passion for ensuring excellent levels of Customer Service? If so, our client, a global manufacturing and distribution company based in Exeter is seeking a Customer Service Advisor to join their growing yet personable team.

**Customer Service Advisor responsibilities include: -**
- Answer inbound calls from retailers - general enquiries and orders
- Issuing of proforma/invoices
- Maintain customer records
- Liaise with internal warehouse and external suppliers to ensure timely and accurate distribution of products

**Customer Service Advisor requirements include: -**
- Previous experience in customer service - particularly over the phone
- Ability to work on own initiative as well as within a team
- Computer literate
- Previous use of CRM systems

**Package for Customer Service Advisor**:
On top of working in a friendly and welcoming environment, a comprehensive benefits package is on offer, which includes:

- 6.4 weeks starting holiday inclusive of bank holidays, which rises with the length of service
- Generous Flexitime Scheme
- Free Eye Test
- Positive working environment
- Pension Scheme
- Free Parking
- Staff Discount Scheme

**Ref**:9525

**Recruitment Consultant**:Georgia Parkhouse



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