Live Music New Business Adviser
14 hours ago
To grow revenue within the Live sector by identifying Live new business opportunities and ensuring the accurate licensing of new customers.
To manage a continuous portfolio of Live Music customers to support achievement of targets and service standards, contributing to the achievement of organisational and departmental revenue.
**Key Responsibilities**
- To proactively search for unlicensed venues, festivals and events using external data sources, as required to capture and collate the relevant information to license accurately
- To develop and maintain knowledge of sectors, to meet revenue targets whilst developing and maintaining knowledge of core licensing processes and procedures including tariffs, Copyright Law & legislation
- To educate and advise customers, positively reinforcing benefits of music to their business, while ensuring that they understand and are adhering to the contractual licensing terms and conditions
- Together with the Live Licensing Manager, to develop tactics for engagement with potential customers demonstrating a consultative sales approach
- To deliver a positive customer experience and proactively contribute to the department’s service standards and customer satisfaction results, ensuring call quality targets are consistently achieved and exceeded
- Occasional face to face meetings on site with customers if required
**Experience & Qualifications**
- Experienced in successfully working within a lead generation or sales targeted role, within a customer focused environment
- Experience of working within a team
- Competent using Microsoft Office - Word, Excel, PowerPoint, and Outlook
- Experience of working with both internal and external customers to achieve goals
- Knowledge of licensing, tariffs, policies, distribution, and procedures is desired
**Person Profile**
- Selling and negotiation skills through communication and influencing
- Commercially aware and self-motivated with a desire to achieve results
- Ability to work on own initiative within a team
- Proactive, seeks new opportunities and embraces change
- Ability to work in a fast-paced environment whilst making judgement-based decisions
- Well organised with attention to detail
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