Reception Admin

To provide reception and administrative support for the Knutsford Hewitt Fertility Clinic. To meet and greet patients at reception. To make patient appointments, register patients on the required computer systems and carry out other administrative tasks as necessary.

To greet and book in/book out patients attending the clinic, using Meditech and IDEAS as required and advise appropriate staff of patient arrival.To deal with all patient queries and concerns at the reception area.To answer telephone queries and concerns - (these may be of a sensitive nature)To register new patients and make new patient appointments using logging procedures on Meditech and Choose and Book as required, sending out relevant patient letters.To make follow up appointments as required, sending out relevant patient letter.To issue patient information leaflets as required.To take payment from private patients for consultation, screening and drug top ups, via cash, cheque or debit/credit card, and record all payments on IDEAS.To input data regarding patient attendance onto the hospital and IDEAS system and liaise as required with Coding Dept Staff at Liverpool Women's Hospital to ensure all patient attendances are accounted for and that all information is correct.

Liverpool Women’s NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,000 babies, carry out over 10,000 gynaecological procedures, care for over 1,000 poorly & preterm newborns, and perform around 1,000 IVF cycles. We believe that this along with a strong dedication to research & innovation makes us thespecialist health provider of choice in Europe for women, babies and families.

We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.

To greet and book in/book out patients attending the clinic, using Meditech and IDEAS as required and advise appropriate staff of patient arrival.To deal with all patient queries and concerns at the reception area.To answer telephone queries and concerns - (these may be of a sensitive nature)To register new patients and make new patient appointments using logging procedures on Meditech and Choose and Book as required, sending out relevant patient letters.To make follow up appointments as required, sending out relevant patient letter.To issue patient information leaflets as required.To take payment from private patients for consultation, screening and drug top ups, via cash, cheque or debit/credit card, and record all payments on IDEAS.To input data regarding patient attendance onto the hospital and IDEAS system and liaise as required with Coding Dept Staff at Liverpool Women's Hospital to ensure all patient attendances are accounted for and that all information is correct.