Garden Centre Assistant with Horticultural Experience

24 hours ago

North Berwick, United Kingdom MERRYHATTON GARDEN CENTRE Full time

**Key Responsibilities**:
**Horticulture & Plant Care**:

- **Maintain the health, appearance, and inventory of plants through watering, pruning, feeding, pest control, and general care**:

- **Identify common plant diseases and pests, and take appropriate action as needed**:

- **Advise customers on plant selection, care instructions, and gardening techniques**:

- **Receive and unpack plant deliveries; check quality and report any issues**

**Merchandising & Retail Operations**:

- **Create visually appealing displays to showcase seasonal products, promotions, and plant collections**:

- **Rotate stock and maintain full, well-organised, and clean shelves and displays**:

- **Assist with pricing, tagging, and signage for plants and related products**:

- **Work with the manager to plan and implement merchandising strategies**:

- **Support inventory counts and restocking processes**

**Customer Service**:

- **Provide knowledgeable, friendly, and professional service to customers**:

- **Help customers with purchases, loading, and carry-outs as needed**:

- **Handle customer inquiries and complaints efficiently and courteously**:

- **Maintain a welcoming, tidy, and safe environment in all areas of the garden centre**:

- **Serve customers using the tills**

**Qualifications and Experience**:

- **1-2 years experience working in a garden centre, nursery, or horticultural retail environment preferred but not essential**:

- **Solid understanding of plants, plant care, and garden products**:

- **Experience in visual merchandising or retail display preferred**:

- **Excellent communication and customer service skills**:

- **Ability to lift heavy items and work on your feet for extended periods**:

- **Flexibility to work weekends, holidays, and peak seasonal periods**

**Preferred Skills**:

- **Horticulture qualification (e.g., RHS, HNC, or similar) is a plus**:

- **Forklift or pallet truck experience an advantage**:

- **Basic knowledge of POS systems and inventory software**

**What We Offer**:

- **Competitive pay based on experience**:

- **Staff discount on most products**:

- **Free and discounted food**:

- **Training and development opportunities**:

- **A friendly and supportive working environment**:

- **Opportunity to work in a beautiful, plant-rich setting**

**Job Types**: Part-time, Permanent

Pay: From £12.50 per hour

Expected hours: 24 - 32 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Store discount

Work Location: In person

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