Course Coordinator
1 week ago
**Short presentation of the company**:
Crystal&Co is a fast-growing company based in Northwest London. We take pride in the quality services that we offer in adult educational field and not only.
We offer a wide range of great quality services from Construction Industry courses to University Enrolment and more.
Over time we have built a strong inclusive dynamic team, we invest and help our staff to continuously grow by offering a professional work environment and benefits according to their performance.
We are currently looking for a Calls Coordinator to join our growing team.
**The role implies**:
- Keeping track of our learners payments, fill Excel reports
- Making sure that a professional customer service level is maintained in accordance with the company policies and procedures.
- Identifying and resolving any urgent customer service queries.
- Assisting assessors with their needs
- Provide general course administration and ensure students receive the highest quality of support
Skills required:
- Ability to communicate effectively, both verbally and in writing
- Good listening skills
- Problem solving abilities
- Good knowledge of Romanian and Russian is an advantage but not a requirement.
- Good knowledge of the Microsoft Office package (Excel,Outlook,Word)
What we offer:
- Full training and assistance provided for knowledge of our services
- Full time role with flexible days, we are working during wekends
- Salary from 30k/per year
- Pleasant work environment.
- Position available from January
**Job Types**: Full-time, Part-time
**Salary**: £27,000.00-£30,000.00 per year
Schedule:
- 8 hour shift
- Weekend availability
Work Location: One location
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