Customer Service Coordinator

Our client is a very well-known construction specialist within the Manufacturing sector. They are proud of their reputation of being a global leader within their sector and they always strive to make this continue.

My client now has a brand-new opportunity to recruit a sales order coordinator for their flint Site after experiencing an exciting period of rapid growth. For this role we are looking for an ambitious, well organised and customer focussed individual who has a flare for the construction sector and who is looking for an opportunity to work in a company that will offer you further progression and career development.

If this sounds like the next exciting career opportunity, details of your new role are below.

**Role**: Sales Order Coordinator

**Location**: Flint

**Hours of Work**: Monday-Thursday 8:15am-5pm, Friday 8:15am-4pm

**Salary**: Dependant on experience (Competitive + Company bonus)

**What will you be doing?**
- Confirmation of quotations are issued and entered onto our Salesforce/Conga/Easy Order databases.
- Give feedback on customer comments on level of prices to Manager to allow us to continually monitor our competitiveness in the UK market.
- Liaise closely with Area Sales Managers daily to discuss pricing levels on major projects received by quotations for pricing.
- Monitor projects to establish successful main contractors and cladding contractors, and in conjunction with Area Sales Managers negotiate with contractors to secure orders.
- Create & maintain project & specification details on our database so that they are always kept up to date with the latest information.
- From current and potential customers gain continual feedback on performance of our company in meeting requirements and pass to Quotations Manager to allow improvements to be made as and when necessary.
- Utilising problem-solving skills to find the best price for the customer when non-standards are requested
- Independently organising, prioritising & triaging alongside managing workload
- Ensuring accuracy of details, both own work and checking others work
- Maintaining calm under pressure
- Demonstrating excellent verbal and written communication skills
- Check specification is in line with compliance regulations.
- Perform any further associated tasks as required by management or the needs of the business.
- Operating in compliance with ISO 37301, 45001, 14001, 9001, 50001, and Code of Conduct

**Skills that will help you in the role**:

- Hard working, committed with a “Can Do” attitude as well as being open to continual change
- Be able to multi-task, work to strict deadlines and be resilient under pressure
- Be enthusiastic, effective, passionate, and productive. Show dedication to the job in hand, and work hard to deliver it efficiently
- Strong attention to detail with the ability to be highly organised
- The ability to work well as part of a team & look for process improvement
- Continually looking to develop oneself
- Champion the customer’s requirements at all times
- Be enthusiastic, effective, passionate, and productive. Show dedication to the job in hand, and work hard to deliver it efficiently
- Be approachable, authentic, and keeping perspective. Values genuine relationships with colleagues and customers
- Be consistent, credible, and reliable. Have the courage to be honest

**Job Types**: Full-time, Permanent

**Salary**: £10,000.00-£30,000.00 per year

**Benefits**:

- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Work Location: In person