Customer Service Advisor
3 days ago
**Job Title: Customer Services - Wholesale Intershoe**
30 hours per week
Location: Cannon Park, Middlesbrough
Job Overview
Duties and responsibilities
- Management of retailer returns
- Liaising with various brands in a professional manner
- Analysis of spreadsheets/order forms for discrepancies
- Placing orders over the phone for retailers
- Providing accurate advice to retailers and end-consumers
- Providing cover for senior members of the team in their absence, managing key accounts and other high-value interests.
- Good interpersonal skills and the ability to provide a high level of service to our brands, retailers and end-consumers
- Excellent computer literacy skills and the ability to undergo training and become proficient in the supplier software systems we use
- A high proficiency in Excel and Word
- An exceptional attention to detail
- A methodical and practical way of approaching problems
- Strong organisational and time management skills
- The ability to adapt and work alongside a busy team
**Job Types**: Full-time, Permanent
**Salary**: Up to £10.00 per hour
Additional pay:
- Bonus scheme
**Benefits**:
- Employee discount
- On-site parking
- Store discounts
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (required)
- Office: 1 year (required)
Reference ID: Cannon Park
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