Ar Specialist

Overview:
The Accounts Receivable Specialist is responsible for billing customers in an accurate and timely manner. Critical job duties include reviewing sales documentation for billing and revenue implications, ensuring that relevant contractual terms are captured in the billing system, preparing reports and other supporting documentation, generating customer invoices, and recommending changes to improve billing processes. The Accounts Receivable Specialist develops solutions to billing issues and works to implement new features.

**Responsibilities**:

- Review sales agreements and orders to ensure that relevant contractual terms are captured in the billing system
- Verify that subscriptions are set-up in the billing system properly so that resulting invoices are accurate and produce the correct accounting treatment
- Respond in a timely manner to billing inquiries from customers and internal constituents
- Process customer cancellations requests and verify that customer accounts are de-provisioned and accurately refunded if needed
- Work across departments to research and resolve customer issues related to billings
- Prepare billing reports and other related supporting documentation
- Identify and implement billing process improvements that increase efficiency, improve the accuracy of invoices, or strengthen controls
- Assist with the development and implementation of billing system improvements, including defining requirements and performing user acceptance tests
- Fulfill quarterly and annual audit requests
- Perform special projects as requested

Qualifications:

- 3+ years of experience in a billing role at a SaaS company with revenues of at least $20 million
- Hands-on experience with a top-tier CRM, billing, and/or ERP system
- Advanced Excel skills (Vlookup, pivot tables)
- Track record for meeting deadlines
- Ability to work across multiple systems and navigate quickly from one system to another
- Aptitude for the accurately processing a high-volume of data
- Familiarity with revenue recognition and other generally accepted accounting principles
- Effective working both independently and within a team
- Skilled at problem-solving; able to discern alternatives, make objective recommendations, and collaborate with others to accomplish goals
- Ability to communicate effectively both verbally and in written form
- Experience with Netsuite and Salesforce is essential

About Avalara:
**About Avalara**:
We’re building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there’s an accompanying unique and nuanced tax compliance calculation. The logic behind calculating taxes — the rules, rates, and boundaries is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.

Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds. That’s a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That’s why we’re growing fast. Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Brazil, Canada, India, U.K, Belgium and across Europe.

**Equal Opportunities**: