Credit Controller

2 weeks ago

North Shields, United Kingdom KCR Solutions Full time

Hybrid working is available with this company

The main duties of this role is to ensure that the debtors ledger is updated and maintained efficiently, accurately and in a timely manner.

**Responsibilities**
- Correctly identify and allocate all receipts from customers and post to the Debtors Ledger whilst updating Sterling, Euro and US dollar bank accounts.
- UK cheques (phasing out due to Covid-19)
- US dollar cheques sent to sister company in the US.
- BACS receipts in Sterling, Euro and US dollar bank accounts.
- Credit card receipts to be paid into the Sterling account.
- Review bank statements and identify and post all items that relate to the Debtors Ledger.
- Reconcile all posted receipts to Sterling, Euro and US dollar bank statements.
- Liaise with sister company in the US and post all monies to Debtors Ledger that they have posted on our behalf.
- Reconcile monthly payment from our sister company in the US in relation to the monies they have collected on our behalf in the previous month.
- Ensure unallocated receipts are identified in a timely manner and correctly allocated.
- Agree payment receipt dates.
- Handle customer queries promptly.
- Liaise with customers and colleagues to ensure payments are not delayed by customer queries, requests for credit notes and IT Systems etc.
- Forward slow payers to solicitors.
- Upload new customer details from a Customer system into Sage 200 Debtors Sales Ledger.
- Reconcile bank statements
- Review current systems and procedures and recommend and implement upon authorisation, any changes that may be appropriate and beneficial to the process.
- Report weekly to the Finance Manager with progress, queries, recommendations etc. and identifying and escalating any potential problems to the manager or Finance Director.
- Send customer statements monthly and forward copy invoices, responding to queries
- Process same day credit card payments and release accounts from hold if possible.
- Liaise with Client Services.
- Provide cover in the Finance department where possible during holiday/other periods of absence as required.
- Perform any other duties as directed by the Finance Manager.

**Qualifications and Experience Required**:

- Previous experience of working in Credit Control
- Ability to use to a proficient level, Microsoft Excel, Word and Outlook.
- Display knowledge of Credit Control responsibilities and skills.
- Experience with Sage Software ideally.
- Understanding of Company MIS systems.
- Drive to maintain Finance department records and provide cover within the department

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