Administration Officer

**Administration Officer - Exams***

**Ref**:41264

**Location**: Based at the Wakefield Campus. May be required to work at other Campuses from time to time for cover.

**Hours**: 37 hours per week

**Salary**:£22,459 - £23,781 (Pending outcome of pay and grading review)

The Heart of Yorkshire Education Group has an exciting opportunity for an individual to join a small, friendly and positive team. We pride ourselves on providing a supportive environment where individuals can develop and thrive. The role is challenging and varied with lots of opportunity to develop new skills and build your knowledge, whilst also bringing your own skill set to the table.

As an Examinations Administrative Officer, you should be confident, well organised, have the ability to prioritise and be proactive, with good IT skills and a commitment to providing excellent customer service. You should have the ability to communicate at all levels, both verbally and in writing. With a strong background in reading, following, explaining, and contributing to processes and procedures. You should have the skills for independent decision making and the ability to justify your own decisions.

You will be able to work using your own initiative, with a flexible approach and adaptable to continuing change.

You will have a pivotal role, working within a dedicated area of responsibility, completing administrative procedures relating to examinations and achievements, for multiple qualifications and awarding bodies.

You must hold a minimum of GCSE English and maths at grade 4 - 9 (A - C), or equivalent, and have a good working knowledge of Microsoft Office programmes, with experience of accurately inputting data. You will ideally hold an advanced qualification e.g. Three A Levels, a Level 3 Diploma, or equivalent. An IT qualification such as ECDL or CLAIT and a minimum of two years’ experience working in a busy office environment would be beneficial, but not essential.

This is a very diverse role where you will be building relationships with students, staff, and many other stakeholders, with students at the heart of our team. You will find this role fulfilling, whilst contributing to the success of our students and their futures.

**You will be required to**:

- Process examinations, awarding body registrations and qualification claims for student achievements.
- Answer and resolve queries from staff and students regarding awarding body activities, exam sessions, and results.
- Ensure that students receive any necessary information, as required by awarding bodies.
- Use the College’s Management Information System (ProSolution) to accurately input data, ensuring accuracy.
- Work with all Exams personnel and other members of staff to provide an efficient, pro-active service and excellence in delivery.
- Ensure that registrations, entries and withdrawals are completed accurately and within awarding body deadlines to avoid incurring financial penalties.
- Schedule and assist in the organisation of examinations to meet exam regulations.

**We are looking for the following skills/attributes**:

- GCSE’s A*- C / 9 - 4 in English and Maths, or equivalent
- Ideally hold a Level 3 qualification, or equivalent
- Excellent attention to detail and the ability to follow and explain procedures
- Experience of working in a busy office environment, using Microsoft Office programmes

Previous experience of working in a College, understanding of examination body procedures and knowledge of College Management Information Systems would be advantageous.

Join us and we promise the support of a great team, as well as the satisfaction of contributing to learner achievements. These are just a few of our benefits:

- Generous Annual Leave (30 days annual leave + bank holidays + 5 additional College closure days)
- Personal and Professional Development opportunities, including a comprehensive induction
- Access to the West Yorkshire Pension Scheme
- Discounted Metro Card Scheme
- Access to Employee Assistance Programme
- Cycle to Work Scheme
- Reduced price personal gym membership
- Access to a wide range of high street discounts (retail, supermarkets and restaurants)
- Annual Staff Recognition Awards

**Closing date**: Midnight, Sun 19th May

**Interview date**:TBC

For further details, please refer to the job description and person specification above.

**Direct applicants only, no agency CV’s / referrals.**

**Transforming lives through learning**

by enabling young people, adults and employers to fulfil their potential