Family Liaison Officer

**_How would you like to get paid for five days, but only work four?_**

**_ At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first._**

**_ That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay._**

**_ Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG._**

**Job Title: Family Liaison Officer**

**Location: Acorn Park School, Norwich, NR16 2HU**

**Salary: £25,089.04 per annum**

**Hours: 37.5 hours per week; Monday to Friday**

**Contract: Permanent, Term Time only**

**About the role**

As a Family Liaison Officer, you will provide a range of support to our students and their families. You will work directly with parents in a non-judgmental way, empowering them and their families to get the most out of the educational opportunities Acorn Park School provides.

You will have the ability to offer calm, appropriate and supportive advice to ensure the highest level of support for our pupils and families in line with the expectations and ethos of our school.

You will work as part of the safeguarding, pastoral and behaviour team and support families with parenting, attendance, safeguarding and school issues.

Qualifications: GCSE Maths and English at C/5 or above.

**Responsibilities**:

- Act as a point of contact for families/individuals needing support, and establish and foster good, trusting relationships with parents.
- Where necessary or appropriate, schedule a return call from the relevant member of the school staff and keep parents/carers updated until the matter is satisfactorily resolved.
- Hold weekly virtual drop-in sessions via Teams.
- To provide practical advice and information about Autism and family support [advice] to parents in order for them to support their pupil.
- Research and share knowledge on local services relating to well-being, safeguarding and pastoral needs e.g., voluntary groups, health, support groups etc.

**About us**

Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil’s homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

**Why join Options Autism?**

We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

**Benefits**

**Your health and wellbeing are important to us, so you’ll get an exceptional reward package including**:

- Life Assurance
- Pension scheme with options to increase your contributions
- “Your Wellbeing Matters” - access to a wide range of first-class mental health support services and physical health checks

**And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including**:

- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
- Family Growth Support - _inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support._

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