Reablement Liaison Officer 8902

DescriptionReablement Liaison Officer 8902 Permanent contract 13.68 to 14.58 per hour (Scale E) 20.625 hours per week Norwich Community Hospital and hybrid workingDo you have excellent customer services and ICT skills with a passion for Social Care If so wed love to hear from you.We have a new opportunity to join our team in Norwich based at Norwich Community Hospital.Take referrals into our service by phone and Liquid Logic (our social care system)Set up visits to service users for support workers using an electronic scheduling software (full training will be given)Take queries from the support workers while they are working in the communityAs a Reablement Liaison Officer you will be the first point of contact and an information service for GPs community health services social services service users and their families. You will also take referrals for Norfolk First Support.Norfolk First Support delivers services to adults across Norfolk in their own homes for up to 6 weeks assisting them to regain skills they may have lost following an illness or hospital admission enabling them to regain their independence as much as possible while also reviewing any ongoing support needed.You need to possess excellent ICT skills and be able to work to tight deadlines often making decisions independently whilst delivering excellent customer service. You will also have the ability to assess risk and take appropriate action working with our multidisciplinary team to support people to return to their homes.The role is hybrid working both from home and a locality rota is on a two-week or four-week rota basis which includes working morning and evening shifts alternative weekends and bank holidays but this is planned in advance to help us deliver our service whilst enabling you a healthy work-life balance. Weekend hours are paid at a higher rate of time and a third.We review applications regularly so you need not wait until the closing date to apply. Please indicate at the top of your supporting statement which vacancy or vacancies you are applying for.For an informal discussion please contactThese are some benefits you can enjoy by working for Norfolk County Council:Competitive salaryGenerous holiday entitlementHealth and Wellbeing services including fast-track physiotherapy and a free counselling serviceFlexible working opportunities including flexi-time part time remote and hybrid working dependant on your job role and business need.Financial benefits such as:Norfolk Rewards our employee discounts programme which helps yousave money on almost anything from everyday groceries and clothes to holidays new technology gym membership trips to the cinema and days out.A Blue Light cardfor Fire Service and Social Care WorkersRelocation expenses (where applicable)An advance of your expenses if you travel for workLocal Government Pension Scheme with generous employer contribution life assurance death in service payments and dependants pensions.Tax efficient ways of getting extra pension and new bikesAccess to our tax efficient car lease scheme for greener travel enabling you to lease a brand new ultra-low emission vehicle (subject to eligibility)A payment if you refer someone you know to a hard to fill jobBefore you apply we recommend reading the fullJob Description and Person Specificationto help you demonstrate you meet the criteria. You can also find information on ourTerms and Conditionshere.Already a Norfolk County Council employee See and apply for internal and external vacancies inmyOracleusing your @ or @ email.We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.Redeployment closing date: 24 September 2025 at 23:59All other applicants closing date: 2 October 2025 at 23:59Required Experience:Unclear Seniority Key Skills Presentation Skills,Time Management,Clinical Research,Communication skills,GCP,Infusion Experience,Managed Care,Hospice Care,Conflict Management,Clinical Trials,Research Experience,Home Care Employment Type : Part-Time Experience: years Vacancy: 1 Hourly Salary Salary: 13 - 14