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Service Advisor
2 weeks ago
Benefits with the role
- Bonus scheme
- Private Medical Insurance
- Health cash plan - Claim back medical costs
- Rewards platform - Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Our Ferrari dealership in Swindon is looking for an experienced Service Advisor to join our team and contribute to the success of the dealership. If you have experience of working in the automotive industry as a Service Advisor, we can provide excellent training to develop your skillset as we move towards the future of the car industry.
Key responsibilities:
- Deliver a great experience for our customers in for servicing and repairs
- Booking services
- Completing repair orders
- Communicating any required repairs to our customers
- Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales
Essential Qualifications:
- Experience of working in a Service department in a franchised dealership
- Knowledge of Microsoft Office, Excel and Kerridge
- Familiarity of warranty procedures would be advantageous but not essential
If you are looking to progress as a Service Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.
- Working at Ferrari Swindon
EXPLORE LOCATION
Dick Lovett Ferrari Swindon is situated on Frankland Road, which is a short distance from Junction 16 of the M4 motorway. Our flagship dealership opened in 2012, and the Ferrari brand has been the pinnacle of Dick Lovett since we began representing Ferrari in 1971 as an official Dino dealer.
When you join the team at Ferrari, you become part of a unique, passionate team with a drive to create a future-focused team in which their people are their greatest asset. The pairing of the Ferrari brand with the support of a family-run company, is a recipe for a successful career and a brilliant future.
- Working in the Service team
EXPLORE TEAM
Working in the Service Team means that no two days are ever the same. As a member of our Service Team, whether you are front of house, assisting customers with their service enquiries, or behind the scenes assessing a vehicle's safety, you will be responsible for ensuring that our customers receive the very best customer service long after they’ve purchased their car or motorcycle from us.
Department
Service
Closing Date
28th February 2025
Contract
Permanent
Salary
Competitive
Location
Ferrari Swindon
