Customer Service Advisor
21 hours ago
As a Customer Service Advisor, you will be the first point of contact for our customers. You will play a crucial role in addressing their needs, resolving issues, and providing accurate information about our products and services. Your ability to communicate clearly and effectively, coupled with a genuine desire to assist, will be key to your success in this role.
**Key Responsibilities**:
- Assist customers with product information, order status updates, and troubleshooting.
- Resolve customer issues and complaints, escalating to appropriate departments when necessary.
- Maintain accurate records of customer interactions and transactions.
- Provide feedback to management on recurring customer issues and potential process improvements.
- Collaborate with team members to ensure high levels of customer satisfaction.
- Stay up-to-date on company products, services, and policies.
**Qualifications**:
- Previous experience in customer service or a related field is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work well in a fast-paced, team-oriented environment.
- Proficiency in Microsoft Office Suite and basic computer skills.
Pay: From £24,848.00 per year
Additional pay:
- Bonus scheme
- Commission pay
**Benefits**:
- Company events
- Free parking
- On-site parking
- Paid volunteer time
- Transport links
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Swindon, SN1 5ED: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 01/10/2024
-
Customer Services Advisor
2 weeks ago
Swindon, United Kingdom Job Switch Full timeToanswercallsfromcustomers,usingourCallCentretechnologies.Toansweremailsfromcustomersusingdigitalemailtechnology.To listen attentively to customer requirements asking pertinent questions to establish facts in orderto gainafull understanding of thecustomersneeds.To maintain customer service standards by answering customers telephone calls and emails,...
-
Customer Service Advisor
3 days ago
Swindon, United Kingdom Coll Search Ltd Full time**CUSTOMER SERVICE ADVISOR - SWINDON** Our client is an approved **DAF Truck dealership** located in **Swindon** and are on the lookout for a dedicated and knowledgeable **Commercial Vehicle Service Advisor**. As their new Service Advisor, you will join their friendly team which will see you **working Monday - Friday 08:00am - 5:30pm & every other Saturday...
-
Customer Service Advisor
7 days ago
Swindon, United Kingdom People Solutions Group Limited Full timeWhat's in it for me? We are currently recruiting for an IMMEDIATE START Customer Service Administrator / Advisor to join an highly established, independently run Company, based in Swindon. The purpose of this role is to be the first point of contact for Customers. Your communication skills need to be second to none, with experience of issue resolution and...
-
Customer Service Advisor
7 days ago
Swindon, United Kingdom The Best Connection Employment Group Full time**Customer Service Advisor required - Permanent position** **The Best Connection are looking for a Customer Service Advisor for a Commercial Vehicle dealership in Swindon. This is a straight Permanent role.** **Role duties**: - ** Liaise directly with customers to provide assistance**: - ** Book in appointments**: - ** Update jobs**: - ** Co-ordinate...
-
Customer Service Advisor
3 days ago
Swindon, United Kingdom The Best Connection Employment Group Full time**Customer Service Advisor required - Permanent position** **The Best Connection are looking for a Customer Service Advisor for a Commercial Vehicle dealership in Swindon. To be considered for this role It is essential that you have had previous experience working within the automotive industry.** **This is a Permanent role.** **Role duties**: - **...
-
Customer Service Advisor
2 weeks ago
Swindon, United Kingdom Manpower Full timeSalary: £12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury Hours: FT 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to join Capgemini as a Customer Service Advisor. In this role, you'll be the first point of contact for customers, providing 1st line IT support to...
-
Customer Service Advisor
1 week ago
Swindon, United Kingdom The Best Connection Employment Group Full time**Customer Service Advisors wanted - Temporary to Permanent position** The Best Connection are hiring Inbound Customer Service Advisors to work for our client, a housing association based in Chippenham.This is a temporary to permanent role, with the option to go permanent after a successful 4 week period. Easily accessible by public transport! **The...
-
Customer Services Advisor
24 hours ago
Swindon SN, United Kingdom Clever Park Full timeTo answer calls from customers, using our Call Centre technologies.To answer emails from customers using digital email technology.To listen attentively to customer requirements asking pertinent questions to establish facts in order to gain a full understanding of the customer's needs.To maintain customer service standards by answering customer's telephone...
-
Customer Service Advisor
3 days ago
Swindon, United Kingdom Oak Furnitureland Full timeOur valued Customer Service Advisors are the front line of all customer communication on behalf of the company for post-delivery calls. This role involves handling general enquires and complaints via incoming calls and finding a resolution to customer issues as well as a level of solution selling to the customer. The Customer Service Advisor role will be...
-
Customer Service Advisor
18 hours ago
Swindon, United Kingdom Thames Water Utilites Full time**Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily...