Product Support Specialist

2 days ago


Warwick, United Kingdom Volvo Trucks Full time

**Truck Product Support Specialist**

Can you make a difference within our busy UK New Vehicle Sales department?

The automotive industry is facing many social and global challenges - and the movement and demand for goods and services continues to grow. These challenges present an exciting opportunity to be part of a team, to structure and support the technical roll out of an award-winning truck range that is transitioning to meet societies demand of a net zero carbon future.

We have an exciting opportunity for a Truck Product Support Specialist working within the Product team in the UK which involves regular liaison with colleagues in Belgium and Sweden.

The role:
You will work with the new and existing truck specification structure in the Volvo sales support systems, to ensure that the product is easy to specify by the Sales teams. Your role will be to support, structure, inform, communicate, and feedback on our truck product range to Sales Teams across the Network. You will be working across all aspects of commercial vehicle design to ensure the truck specifications are legally compliant, easy to specify and the key benefits are easily understood.

Your specialist truck knowledge will help you to support communication to both sales teams and customers on the following areas: product updates to the network, bulletins, the Volvo Sales Academy, segment fact sheets and brochures.

Who are you?:
You will be educated to a minimum IMI, NVQ higher apprenticeship Level 4, HND, Degree or equivalent in motor or related mechanical engineering. Previous experience in the automotive or road haulage/logistic industry would be advantageous, particularly of the Volvo products.

You must be IT literate, have strong Team working; excellent analytical and communication skills. You will have strong inter-personal skills, including the ability to manage customer issues promptly and sensitively. Additionally, you will be well organized with good process skills. Previous experience in desktop publishing would be desirable.

As one of the world’s leading manufacturers in the infrastructure and transport industry, we understand the driving force behind our success is our employees. Without you, we would not be able to change the future of our societies.

**At our Head Office in Warwick, we provide many benefits to reward and support you**:

- Competitive salary/bonus
- 25 days annual holiday increasing to 30 days based on length of service
- Company pension
- Focus on employee wellbeing
- Discounts for family and friends

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00-£39,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Flexible schedule
- On-site parking
- Referral programme
- Store discounts
- Wellness programmes
Schedule:

- 8 hour shift
- Monday to Friday
Reference ID: TPS



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