Technical Administrator

2 weeks ago

Wellingborough, United Kingdom Whitworth Bros Ltd Full time

Listed in The Times Top Track 250 for mid-market growth consecutively for 5 years running, we manufacture a wide range of flours in some of the most technically advanced mills in the world. This ensures the highest levels of food safety and brand protection for our customers. We have built our reputation as a world class miller and market leader through significant capital investment and our close working relationships with our customers and suppliers. All of which is underpinned by our dedicated and highly skilled people.

**Main Purpose of the Role**:
The Technical Administrator at Whitworth Bros Ltd. supports the technical and quality teams by maintaining key documentation, including supplier questionnaires and specifications, within the D365 system. The role involves collating quality data, preparing reports, assisting with audits, and managing customer complaints. Additionally, the administrator runs regular business intelligence reports, ensuring data accuracy. This position plays a crucial role in maintaining product quality, compliance, and customer satisfaction.
- Working hours
- Monday - Friday 8.00-17.00_

**Key Tasks and Responsibilities**:

- **Customer Support & Specifications**: Provide accurate information for supplier questionnaires and product specifications, ensuring customers have the details they need to make informed decisions.
- **D365 System Maintenance**: Assist in keeping the D365 system updated with accurate product specifications and flour codes, streamlining data management.
- **Quality Documentation Management**: Help maintain quality system documentation, ensuring compliance with industry standards and supporting overall product excellence.
- **Reporting & Data Insights**: Collect and analyse quality data, preparing reports for internal teams and external customers to drive informed decision-making.
- **Customer Complaint Management**: Log complaints into the D365 system, support investigations, and prepare detailed responses that resolve issues and enhance customer satisfaction.
- **BI Reporting**: Run daily, monthly, and quarterly reports using BI tools to provide actionable insights and support strategic decision-making.
- Supplier Module Administration
- Assisting with product returns and working closely with the Customer Service team.

We offer a competitive salary, enhanced holiday entitlement, company sick pay, life insurance, EV/ULEV car scheme and cycle to work scheme. In return we are looking for:

- Experience in Technical Support/Admin in a similar environment.
- Knowledge of quality and food safety requirements.
- Good communication, both verbal and written in dealing in colleagues, customers, and suppliers.
- Strong IT skills.
- Full UK driving license

**Job Types**: Full-time, Permanent

Pay: Up to £30,051.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Wellingborough NN8 2DT: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Technical Administrator

    2 days ago

    Wellingborough, United Kingdom Tesco Stores Limited Full time

    At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: - A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. - After 3 months service, a Tesco colleague discount card with 10% increasing to...

  • Technical Support Controller

    2 weeks ago

    Wellingborough, United Kingdom Volvo Trucks UK Full time

    **Technical Support Controller** **Location**: Wellingborough **Hours**: Full Time - 08:30am to 16:30pm **Salary**: £35,000 per annum (plus 5% Bonus) At Volvo Trucks we have an fantastic opportunity for a Technical Support Controller to join our Used Trucks team, at Volvo Trucks UK - located Volvo Used Truck Centre, Wellingborough. In this role you will...

  • System Administrator

    2 days ago

    Wellingborough, United Kingdom ITECCO Full time

    **Position**: Systems Administrator **Location**: Wellingborough / Hybrid **Salary**: £35K - £42K I have a new opportunity for an System Administrator in a rapidly expanding data centre environment. This role will see you work under the MSP Technical Lead and provide support for many different IT needs. You will also be involved in high level customerand...

  • HR Administrator

    4 days ago

    Wellingborough, United Kingdom Whitworth Bros Ltd Full time

    Listed in The Times Top Track 250 for mid-market growth consecutively for 5 years running, we manufacture a wide range of flours in some of the most technically advanced mills in the world. This ensures the highest levels of food safety and brand protection for our customers. We have built our reputation as a world class miller and market leader through...

  • Warehouse Systems Administrator

    6 days ago

    Wellingborough, United Kingdom GXO Logistics, Inc. Full time

    A leading logistics company is seeking a Warehouse Systems Administrator at their Wellingborough site. This full-time role involves supporting the operation by resolving system-related issues, providing technical expertise, and generating reports. Candidates must have experience with WMS systems and strong SQL skills. The position offers a competitive salary...

  • Systems Administrator

    4 days ago

    Wellingborough, United Kingdom GXO Logistics Full time

    If you're skilled in WMS systems, SQL reporting, and a wide range of IT hardware—including printers, PCs, and radio data terminals, then we want to hear from you! Here at GXO, we are on the lookout for a **System Administrator**to join our team at our **Wellingborough** site, supporting our customer, VMO2. You will provide first line support to the...

  • Customer Relations Administrator

    2 weeks ago

    Wellingborough, United Kingdom Booker Group Full time

    About the role Booker Group are seeking a talented individual to join their team as a Customer Relations Administrator. Booker is the leading UK wholesaler now part of the Tesco Group supplying to various retailers & caterers throughout the UK. You will join a friendly and supportive team with a fantastic, fun working atmosphere You will be responsible...

  • Warehouse Systems Administrator

    12 hours ago

    Wellingborough, United Kingdom GXO Logistics Full time

    If you're a night owl with solid technical skills in WMS systems, SQL reporting, and IT hardware—from printers and PCs to radio data terminals—we’d love to hear from you! Here at GXO, we are on the lookout for a **Warehouse System Administrator**to join our team at our **Wellingborough** site, supporting our customer, VMO2. You will provide first line...

  • Customer Relations Administrator

    6 days ago

    Wellingborough, United Kingdom Booker Group Full time

    About the role Booker Group are seeking a talented individual to join their team as a Customer Relations Administrator. Booker is the leading UK wholesaler now part of the Tesco Group supplying to various retailers & caterers throughout the UK. You will join a friendly and supportive team with a fantastic, fun working atmosphere You will be responsible...

  • Supply Chain Administrator

    4 days ago

    Wellingborough, United Kingdom Booker Group Full time

    **About the role** Booker Group are looking for a talented and motivated Administrator for the Branch Support Team in Supply Chain. The applicant should have a real flair for technology and thrive on providing an exemplary customer service to support and cover Business Centres,Distribution Centres and Support Centres to help improve customer satisfaction...