IT Project Administrator Engineer

5 days ago


Uttoxeter, United Kingdom Tate Full time

**IT Project Administrator/Engineer**

**Responsibilities**:

- Provide support and technical expertise relating to build and test for Engineering Systems upgrade and maintenance projects
- Ensure that all Engineering Systems upgrade work is carried out in the day and the resource(s) will be working with the Project Manager for co-ordination / point of reference
- Provide 1st Line Technical Business-as-usual support when required
- Create and maintain technical documentation to support Engineering Systems architectures and IT Services
- To schedule upgrade deployments if required
- Contacting End User and arranging time/date of install
- Determine Software Requirements
- Updating Old/New Asset Details
- To install, reinstall or configure software
- To image, configure and deploy new computers
- To provide support to the Group IT Engineering systems service desk
- Provide remote assistance over the phone and via use of remote support tools
- Talking staff through a series of actions, either face to face or over the telephone
- Excellent communication skills, written and verbal
- Customer Service skills with the ability to communicate at all levels
- Ability to manage multiple priorities and manage own workload to meet project deadlines
- Establishing and maintaining effective working relationships with others
- Strong problem-solving skills
- Good organisational skills
- Ability to work independently and as part of a team

**Benefits**:

- Discounted food
- On-site parking

Tate is acting as an Employment Business in relation to this vacancy.


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