Facilities & Support Services Manager

Summary Come and join our wonderful leadership team at The Hughenden, West Wycombe and Central Chilterns portfolio.

As our new Facilities and Support Services Manager, you'll be responsible for the delivery of efficient, effective, and flexible facilities and business support service, enabling the successful operation of our complex portfolio.

**This is a permanent, part time opportunity working 4 days per week Monday to Thursday with occasional weekend working (approx 1 weekend per month)**

What it's like to work here The Hughenden, West Wycombe and Central Chilterns portfolio is a large portfolio of mansions, gardens, beautiful countryside, and villages covering more than 2820 acres. It is popular with visitors of all types, and over the last few years has seen significantgrowth. We are now looking to the future and how we continue to grow and develop the portfolio.

Please click here to see more information about one of the properties you will be supporting Hughenden | National Trust

What you'll be doing You'll be working collaboratively as part of the Portfolio’s leadership team as well as leading a team of two. You'll be known for your exceptional organisational skills and your love of delivering first class support. Comfortable with operational risk management,you'll lead on compliance and environmental management across the portfolio. You'll work to deliver planned, preventative, and reactive maintenance and repairs on our core historic buildings, and visitor facilities.

You'll also be responsible for;
- Facilities Management and business services across a property portfolio
- Leading a team of staff and volunteers, working collaboratively with other Heads of Department and property teams as well as regional colleagues, in order to deliver excellent standards of compliance, maintenance, business services and customer serviceacross the portfolio
- Working within appropriate Trust procedures and conservation guidelines
- Managing our premises, equipment, environmental, and compliance systems to ensure the safe, sustainable, effective, and cost-efficient operation of the portfolio
- Managing provision of cleaning across the portfolio
- Ensure effective and efficient business services for your portfolio including data and records management, responses and queries, correspondence and communication with suppliers, supporters, and visitors along with administration for compliance, finance,and procurement.
Who we're looking for In this role, you'll be providing a comprehensive administration service to your property and team and will be confident using a variety of IT packages to create reports, keep accurate records and communicate internally and externally. You'll be flexible,collaborative and great at prioritising. If you have these skills, we would love to hear from you.

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you - and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.