Fm Helpdesk Administrator

1 week ago

Salford, United Kingdom Royal BAM Group Full time

**Building a sustainable tomorrow**

BAM FM is recruiting an Administration Assistant to support the Helpdesk Manager in various tasks and to support the Helpdesk & Contract Administration team. Working 8.00am - 4.30pm Monday to Friday and based in our offices in Stepps.

**Your mission**
- Create and maintain effective individual and team working relationships with the Helpdesk team
- Provide support to the contract admin team
- Generation of daily outstanding work reports and circulation to the team for progression and updates
- Generation of weekly PPM reports for circulation to schedulers, contract admin & regional helpdesk for national contracts to ensure completion of PPM within calendar month
- Review outstanding PO’s for previous service years and chase for updates and complete
- Assist with contract demobilisation of supplier PO’s
- Backfill for absence on helpdesk and contract admin team
- Assist with preparation of monthly client reports (first draft to be issued 1st working day of each month)
- Generate monthly quote report for each contract manager and contract admin
- Ad hoc tasks as and when required
- Service delivery in accordance with contract specification, using best practice commercial and industry practices.
- Ensure KPI, SLA and Performance Standards requirements are met.
- Procurement of goods and subcontractor services in compliance with BAM FM Procurement policy.

**Who are we looking for?**
- Ability to communicate at all levels and a professional approach when liaising with Clients, suppliers, and internal resources.
- Competent knowledge of IT packages.
- Good organisational, presentation and interpersonal skills
- Ability to understand and work to the BAM values
- Can do attitude

**What’s in it for you?**

A challenging and continuously changing environment in a forward-thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development.

BAM operates a flexible working policy.

**Your work environment**

People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We’re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

Be you Join us today, so we can achieve amazing things together and build a sustainable tomorrow.

**Who are we?**

The art of building is about building for communities; it’s about building for life.

Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar.

Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day.

**Our recruitment process, what you need to know?**

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.

  • Helpdesk Administrator

    6 days ago

    Salford, United Kingdom HVAC FM Full time

    **Job Title: Helpdesk Administrator** **Location: Salford - M28** **Salary: Up To £26,000** **Hours: Mon-Fri 8am - 5pm** **Holidays: 22 + 8 Bank Holidays** My client is a Facilities Management company looking for experienced Helpdesk Co-Ordinators to join their busy Facilities Maintenance Helpdesk. The FM team is currently servicing a number of...

  • Fm Helpdesk Operator/scheduler

    2 weeks ago

    Salford, United Kingdom BAM Construct & Ventures UK Full time

    **Building a sustainable tomorrow**: What if it brought more purpose, more growth, more balance - and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms. BAM FM are...

  • Fm Helpdesk Operator

    1 week ago

    Salford, United Kingdom Royal BAM Group Full time

    **Building a sustainable tomorrow** BAM FM are recruiting a Helpdesk Operator to join the Northern region and based out of our Salford Offices. Working Hours are 37.50 per week. 08.00am - 4.30pm or 8.30am - 5.00pm. **Your mission** - Updating our CAFM & client operating system, ensuring all specific work orders are actioned. - Attaching all relevant...

  • Head of Customer Service Helpdesk

    2 days ago

    Salford, United Kingdom Thermatic Group Full time

    We are looking for a **Head of Customer Service Helpdesk** to join the **Technical Services team** at Thermatic Technical FM. Thermatic Technical FM provide complete nationwide coverage, across the full spectrum of Hard FM services to large, commercial clients. Our team of mobile engineers are supported by the account teams at Head Office to provide both...

  • Reception Fm Assistant

    2 weeks ago

    Salford, United Kingdom Mitie Full time

    Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit...

  • Helpdesk Operator

    2 weeks ago

    Salford, United Kingdom Mercer Ritchie Ltd Full time

    The Company: International construction, engineering and FM contractor who have an enviable reputation for staff retention and employee welfare. They have an excellent reputation for employee development and is in a period of planned and sustained growth. The Role: Working from the Salford office on the UK FM division you will be responsible for logging...

  • Adminstration Assistant

    2 weeks ago

    Salford, United Kingdom BAM UK & Ireland Full time

    **Building a sustainable tomorrow** BAM FM is recruiting an Administration Assistant to support the Helpdesk Manager in various tasks and to support the Helpdesk & Contract Administration team. Working 8.00am - 4.30pm Monday to Friday and based in Salford. **Your mission** - Create and maintain effective individual and team working relationships with the...

  • Helpdesk Operator

    1 week ago

    Salford, United Kingdom BAM Construct UK Full time

    **Building a sustainable tomorrow** BAM FM are recruiting a Helpdesk Operators to join the North West region and based out of our Salford Office. Working Hours are 37.50 per week. 08.00am - 4.30pm. **Your mission** - Updating our CAFM & client operating system, ensuring all specific work orders are actioned. - Attaching all relevant documentation to...

  • FM Multiskilled Resident Engineer

    2 weeks ago

    Salford, United Kingdom CubicWorks Full time

    FM Multiskilled Resident Engineer (Electrical Bias) Join to apply for the FM Multiskilled Resident Engineer (Electrical Bias) role at CubicWorks CubicWorks is a new business that concentrates on facilities management and construction refurbishments. We design, create and maintain extraordinary spaces through collaborative work with customers and partners. We...

  • FM Electrical Engineer

    2 days ago

    Salford, United Kingdom CubicWorks Full time

    FM Electrical Engineer role at CubicWorks CubicWorks is a new business that concentrates on and delivers facilities management and construction refurbishments, taking tried and tested formulas, shaking them up, then delivering for customer success. We design, create and maintain extraordinary spaces through our unique collaborative position with customers...