Occupational Health Administrator

2 weeks ago

Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

An exciting opportunity has arisen for a Occupational Health Administrator at The Royal Marsden NHS Foundation Trust.

You will contribute to the the efficient running of the Occupational Health Department by providing reception and administrator support to the multi-disciplinary team. You will have experience of working on a reception including diary management and experience of dealing with the public.

To contribute to the efficient running of the Occupational Health Department by providing reception and administrative support to the multi-disciplinary team and to meet the agreed quality standards set by the Department, helping to maintain high standards of customer care.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.
- At all times to maintain confidentiality of information provided either in person or information that is available within occupational health.
- To answer all enquiries from patients, staff and public pleasantly, efficiently and effectively either face to face or on the telephone.
- To obtain accurate information from clients (ensuring that any messages are passed on to relevant member of OH team in a timely fashion) in order to ensure that all enquiries are dealt with as efficiently as possible.
- To make appointments for Trust staff (and staff of external organisations with whom the Trust has SLAs) in line with organizational and departmental policies and protocols i.e. Pre-employment screening, Hepatitis B and Management Referrals.
- To ensure client details are recorded accurately on the Occupational Health software. To manage appointments diaries for OH consultant, medical, nursing arranging meetings/appointments on request.
- To liaise with other administrative staff to order supplies and arrange repairs of office equipment in line with Trust procedures.
- Photocopy standard documents for the Occupational Health team, ensuring standard letters and other documents are available at all times.
- To open all incoming post and ensure it is delivered to relevant people without delay.

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