QA Analyst

We are looking for an experienced QA Analyst to join our team based in Manchester.

The role of QA Analyst is to ensure new and amended systems, configurations, packages, or services, together with any interfaces perform as specified, and that the risks associated with deployment are adequately understood and documented.

Planning, design, management, execution, and reporting of tests, using appropriate testing tools and techniques, and conforming to agreed process standards and industry specific regulations are also key to this role.

As a QA Analyst, you will provide confidence to internal management and external bodies, such as customers or regulators, that quality requirements will be fulfilled. Quality assurance may relate to any area where quality standards are applied, includingproducts, data, services, and business processes.

**Key Roles and Responsibilities**:

- To review requirements and specifications and define test conditions.
- Actively participate in planning, estimation, and prioritisation processes to ensure successful execution of testing activities.
- Design, develop, and contribute to our automation framework
- Design test cases and test scripts under own direction, mapping back to pre-determined criteria, recording, and reporting outcomes.
- Identify and report test issues and risks associated with own work.
- Create and maintain appropriate test environment for automation, ensuring it is constantly efficient.
- Coordinate and manage planning of the system and/or acceptance tests, including software security testing, within a development or integration project or programme.
- Manage all risks associated with the testing and take preventative action when any risks become unacceptable.
- Conduct formal audits or reviews to ensure compliance with organisational standards for activities, processes, data, products, or services.
- Determine the risks associated with findings and non-compliance and proposes corrective actions.
- Provide advice and guidance in the use of organisational standards. Perform quality assurance reviews of suppliers and throughout the supply chain.

**Benefits**:

- A competitive basic salary and annual company bonus
- Flexible hybrid working model (2 days home, 3 days office)
- Career development and promotional opportunities
- 25 days holidays (increasing to 28 after 5 years of service)
- A Moments That Matter day (annually)
- Enhanced Maternity / Paternity pay
- Holiday buy and sell (up to 5 days per year)
- 3 paid days charity leave
- Company events, socials, and incentives
- 3x annual salary death in service benefit
- Company pension scheme
- Costco membership
- Salary sacrifice, company car scheme
- Cycle to Work Scheme
- Employee Assistance Programme
- Free breakfast, fruit, and hot/cold beverages
- Referral scheme
- Employee discount

**Essential Skills**:

- Working knowledge of the software development lifecycle
- Exposure of Agile requirement designing
- Experience in test plan preparation, estimation, and status reporting
- Experience scripting automated, browser-based, end-to-end functional tests using the Selenium WebDriver (APIs, as opposed to record/playback IDE)
- Experience in Manual testing (UAT/System/Regression)
- Good understanding of HTML, CSS and Java, basic coding skills
- Selenium WebDriver experience
- Familiar with CI/CD, microservices
- Good understanding of API testing (BDD using SpecFlow preferred)
- Experience with Dev/QA collaboration to derive Test Cases/ Scenarios
- Knowledge of testing Micro Services and the different types needed including Base, Unit, Integration, Load, Stress, Security, resiliency testing (Experience preferable)
- Working knowledge of Cloud computing
- Proven track record of extensive work experience in a similar role
- 2+ years' experience in a QA Analyst / testing position

**Desirable Skills**:

- Preferably ISEB or ISTQB accredited
- Preferably accredited with a cloud provider
- Any experience of supporting the travel industry

**About Company** At Travel Counsellors, we care about our customers, communities, and our colleagues more than anyone else and that's what makes us special. For us, relationships trump transactions, and we are there for our customers, connecting with them on a deeply humanlevel through the moments that matter.

We've been changing lives for over 28 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses as part of a company thattruly cares and one that has never wavered from its purpose; to redefine what personal means for a travel business.

Our Travel Counsellors are supported by a team of over 270 super talented people in our Support Offices to help them create unique, inspiring, and exciting experiences for their customers, building lasting personal relationships that brings them back tous, time and time again.

We're fired up for the future as the demand for travel after COVID-19 returns even greater than before, and we're looking for the brightest and the best to come and join us to take our business to the next level.