Navy Command

**Details**:
**Reference number**:

- 388398

**Salary**:

- £26,235
- Additional shift allowance will apply.
- A Civil Service Pension with an employer contribution of 28.97%

**Job grade**:

- Administrative Officer

**Contract type**:

- Permanent

**Business area**:

- MOD - Navy

**Type of role**:

- Administration / Corporate Support

**Working pattern**:

- Flexible working, Full-time, Job share, Part-time, Shift working

**Number of jobs available**:

- 2

Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Helensburgh, Scotland, G84 9HL

About the job

**Job summary**:
His Majesty’s Naval Base Clyde (HMNB Clyde) is home to the United Kingdom’s Strategic Nuclear Deterrent, Astute Class Attack Submarines, Sandown Class Mine Hunter Vessels and 43 Cdo Royal Marines. It is an operational support and maintenance base, within the Navy Command TLB and comprises both Faslane and Coulport sites. HMNB Clyde’s primary purpose is to provide engineering and logístical support to the Royal Navy in maintaining Continuous at Sea Deterrent (CASD). This is achieved by ensuring at least one Vanguard Class submarine is on patrol at sea every day of the year.

RNAD Coulport is responsible for the storage, processing, maintenance and issue of the Trident Weapon System and the ammunitioning of all submarine-embarked tactical weapons.

This position is advertised at 37 hours per week.

**Job description**:
**Join us - make a difference in our community**

At Drumfork Community Centre, people are at the heart of who we are and what we do. We're looking for an enthusiastic individual to join our inspiring and vibrant community. We provide a warm welcome, an opportunity to belong, a place to find purpose and to thrive. Our premises offer a safe and comfortable setting for both military families and the wider community to come together to enjoy a range of activities and social groups all under one roof. Facilities include a range of different sized business rooms, function suites, kitchen spaces, soft play, baby changing facilities, co-working hub area and so much more. We're looking for a dynamic team player who enjoys working with others, thrives on challenges and takes pride in their work. The post holder will assist the Centre Manager in overseeing the smooth and safe running of Drumfork Community Centre, grounds, equipment and most importantly our visitors.

Positions are required to cover weekday late openings including Saturday mornings. Formal consultations are currently underway.

**Specific responsibilities will include**:
Facilitating the use of Drumfork Community Centre by third party organisations, including responsibility for the opening and closing of the facility both in and out with normal working hours and on a roster basis, if required. Cash handling, as well as managing health & safety on site.

**Key relationships**:
The Armed Forces Community and their families, the wider community, customers, hirers, visitors, contractors, One Clyde Community, charities and other local stakeholders.

Main Duties include:

- Develop and maintain the necessary processes to make the centre operate effectively and efficiently
- Support the Centre Manager in managing relationships
- Work closely with management team to help shape and lead a programme of activities for the Armed Forces and wider community.
- Manage the needs of the room hirers and users are met and a high standard of customer service is provided
- Ensure the building / premises are made safely available
- To be Keyholder for the premises, including any reasonable requests to provide access out with opening hours / weekend events etc.
- Administer bookings diary, including taking payments for room bookings
- To receive cash and process payments for goods or services

**Person specification**:
To be considered for this role you will have:

- A proven track record in delivering excellent customer service
- The ability to effectively manage and prioritise your own workload
- Excellent skills in verbal and written communication

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Managing a Quality Service
- Working Together
- Communicating and Influencing
- Managing a Quality Service

**Benefits**:

- Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

**Further Benefits offered**:
As a Civil Servant, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference.

Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work / life balance. Other benefits for Navy Command Civil Servants include:

- 25 days paid annual leave rising (1 day per