Assistant Administrator

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team that is dedicated to helping the people that we care for in the community? Then we would like to hear from you.

We are currently looking to recruit an enthusiastic and motivated Assistant Administrator to join our Older People and Adult Community (OPAC) Administration Team supporting the Older People Mental Health Team, Peterborough. The OPAC Administration team provides an administration service between the hours of 09:00 - 17:00 - Monday - Friday.

Ensure good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone.

Take accurate messages and ensure these are passed onto the appropriate person.

Organise appointments and transport for clinics as directed.

Carry out any office duties, such as dealing with post and photocopying; be responsible for document filing and ensure that the relevant records are organised, accessible and up to date. Provide cover as directed by your manager, for other members of the team in their absence and assist with their workloads as necessary.

To undertake training, in order to maintain competence in the operation of Systm One / BigHand computer training.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities.

Typing of letters, summaries and reports.

Ensure good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone.

Take accurate messages and ensure these are passed onto the appropriate person.

Organise appointments and transport when needed.

Carry out any office duties, such as dealing with post and photocopying; be responsible for document filing and ensure that the relevant records are organised, accessible and up to date.

Arrange meetings as and when required.

Monitor and maintain the departments stocks.

Accurately input data onto the relevant electronic system, in a timely manner in line with the standard operating procedures.

Prepare new information packs when required and monitor supplies of CPFT leaflets to ensure adequate stock levels are maintained.

Be responsible for filing of all documentation in the clinical notes, in accordance with relevant procedures.

Create and maintain both manual and electronic health records for all active service users and ensure that their location is tracked.

Be responsible for daily maintenance and organisation of your team environment (e.g. Front of House / Team Office). Report concerns, incidents and maintenance issues to the relevant individual, as required.

Provide cover as directed by your manager, for other members of the team in their absence and assist with their workloads as necessary.